Vp, Servicenow Platform Owner

RESPONSIBILITIES

Job ID R-032226

Date posted 09/07/2023

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

We are currently looking to hire a seasoned ServiceNow Platform Owner to lead a team of ServiceNow and CMDB engineers, developers, and administrators in the optimization, standardization, and modernization of ServiceNow and CMDB capabilities in support of LPL's technology vision, strategy, and roadmap.

The ServiceNow Platform Owner is a proven technical leader who possesses advanced knowledge of ServiceNow architecture and CMDB, best practices, standards, and agile delivery. The ServiceNow Platform Owner will be responsible for the implementation of new capabilities; maintenance, support, and optimization of existing capabilities while maintaining the integrity and upgradability of the platform.

Responsibilities:

• Lead a team of ServiceNow administrators, developers, and CMDB engineers dedicated to the support, maintenance, design, and implementation of ServiceNow and CMDB functions and capabilities in alignment with the technology vision, strategy, and roadmap.
• Optimize performance, quality, and delivery function by defining and implementing proper resourcing, increased automation, and process efficiency.
• Drive execution of technical strategy and manage a team of intermediate and junior resources, as well as collaborating with ServiceNow and third party vendors to support and implement ServiceNow and CMDB capabilities within technical guidelines and best practices.
• Partner with application development, infrastructure and operations, release management, DevOps, Cloud teams, ITSM process owners, and other key stakeholders to implement, modernize, optimize, and simply ServiceNow & CMDB capabilities and integrations.
• Manage performance, output, and delivery of junior to intermediate ServiceNow administrators, developers, and CMDB/Discovery engineers.

What are we looking for?

We want strong collaboratorswho can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• Bachelor’s Degree in Business Management, Computer Science, or a similar field of study
• 7+ years of ServiceNow Administration and Development experience
• 5+ years of leading ServiceNow Implementations or Platform Management
• 3+ years of People and Performance Management

Core Competencies:

• Strong communication, organization, and leadership skills
• Ability to partner effectively and execute within scope and timelines
• Flexible, driven, and results-oriented

Preferences:

• ServiceNow System Administrator (CSA) Certification
• Advanced experience in ServiceNow and CMDB Architecture, best practices, and standards

Pay Range:

$149,360-$224,040/year

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

WHY LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.