Actively manage claimsportfolio: analyze coverage, manage adjustment process and settle claims in accordance with the relevant procedures to internal and external client satisfaction. Timely processing of correspondence, accurate and timely reserve and payment bookings. Actively manage disputes through to resolution, with active communication on material developments. Proactive interaction with UWS and internal stakeholders. Contribute to successfully developing existing claims personal and improving claims processes.
Bilingual Spanish a must! Bachelors Degree. Associate in Claims (AIC) designation would be an asset. 10 years experience in Direct and/or Facultative Property claims. Excellent oral and written communication skills in both Spanish and English. Strong, research, investigation and analytical skills. Strength in diplomacy, negotiation and influencing skills. Capable of working independently, under pressure and to strict deadlines. Integrity, empathy and judgment in decision-making skills. Being able to work in a team (internal and cross functional). Extensive knowledge of Latin American Market (Brazil, Chile, Peru, etc.). Structured work approach, whilst remaining flexible, confident and resilient. Service oriented and quality conscious.