Grand Rounds’ vision is to create a path to great health and health care, for everyone, everywhere. Founded in 2011, the company provides an employer-based platform that delivers improved outcomes for patients and their families. It does this through an end-to-end solution that connects patients with care informed by the latest and best practices—preventing and correcting misdiagnoses and unnecessary or failed treatments. Named second among Glassdoor’s 2016 Best Places to Work, Grand Rounds helps restore individual health and quality of life, and offers employers lower health care spend and higher employee productivity.
Grand Rounds Product Suite:
Grand Rounds provides employers with a medical benefit that enables its employees to get medical second opinions, office visits, and emergent care from the top medical experts nationwide within each specialty. When a case is initiated, the Care Team aggregates comprehensive data on each patient, and then connects that patient with a leading medical provider for his or her condition. Patients access our expert network of physicians either locally, through in-office visits, or via remote expert opinions, through our virtual clinic.Grand Rounds orchestrates the analytics, expertise, and technology needed to deliver quality outcomes and cost savings to groups ranging from 1,000 employees to Fortune 50 employers. Our experts hone in on the most complicated, costly, and often high-risk conditions to deliver for patients the best possible diagnosis and advice on course of treatment. Grand Rounds is changing the way people access and consume care.
The VP Portfolio Executive (VPPE) is a strategic customer-centric role that will be responsible for delivering exceptional results for the portfolio of customer relationships in the West Region. The VPPE will have both internal and external responsibilities, as outlined below.
Account Management Support / Serve as Executive Sponsor for 6-8 of the largest accounts in the WestCollaborate with Account Managers on account strategy and execution for their customer accounts
Sales SupportSupport sales team/sales enablement team in proposal developmentAttend sales meetings as neededProvide feedback on CompetitorsEnsure new contracts align with delivery capabilities and aligned resources
Internal RelationshipsCollaborate with internal teams (product, data analytics, engagement) to share customer feedback and industry knowledge and identify opportunities to continue to deliver strategic and innovative solutions to our customersAdvocate for process improvements in support of AM efficiency, improved customer engagement, and/or driving healthy outcomes for patients
External RelationshipsLead participation in appropriate external organizations and conferencesCoordinate with Sales the management of relationships with large-market H&W consultantsBe visible in the market as senior Grand Rounds leaders
15+ years’ experience in healthcare industry preferably in customer-facing roles5+ years’ management experienceExperience managing demanding customers in a B2B environmentSuccessful track record managing customer relationships in multi-yearcontract cyclesTrack record achieving customer renewal goalsSignificant success with significant up-sell and cross-sell opportunities