Job Summary / Purpose
The Vice President Patient Care Services/Chief Nursing Officer will provide overall clinical and administrative direction to services located in the hospital in accordance with the purpose and values of CHI Saint Joseph Health. She/he will achieve this through the implementation of key strategic and operational initiatives that facilitate optimal care delivery, quality care, financial success, risk management and customer service. She/he is responsible for maximizing effective hospital patient care overseeing nursing and other clinician care in a way that strategically creates value to the system and the community. She/he serves as a positive role model for ethical management behavior and promotes awareness and understanding of positive ethical and moral principles. He/she ensures that strategies, goals and standards are implemented and monitored at the local market level. He/she will partner with CMO/COO/CIN/ Physician Enterprise leadership. This person will be expected to serve on local boards and participate in national health care organizations. The person will work with the president, board of trustees, medical staff, and the community to plan and implement health care strategies to address the health needs of the community and state. This position will have oversight of Saint Joseph Hospital and Saint Joseph East in Lexington, Kentucky.
Essential Key Job Responsibilities
1. Improve Value through Optimizing Clinical Operations
The VP PCS/CNO for CHI Saint Joseph Health will review cost, quality, safety, utilization, and value data regularly with nursing leaders, clinical leaders and health system executives, and will be responsible for both the dissemination of this information and for the development of interventions needed to improve value (both cost and quality).
• Leads resource management for clinical areas which report to her/him
• Is responsible for the identification and realization of clinical opportunities through reduction of variation in cost, quality, and resource utilization
• Implement structures engaging stakeholders to conduct the work of clinical operations, integration, and care redesign
• Collaborates with care management and utilization management
• Implements care pathways and standards for clinical “next practice” programs, via medical director collaboration for these (supply standardization, LOS) – establishes clinical councils to accomplish this work
• Leads change activities in accordance with CHI change models
3. Conveys CHI Saint Joseph Health’s mission, vision, and values through action
The VP PCS/CNO will serve as an organizational and community role model for ethical management behavior and promote an awareness and understanding of ethical and moral principles that are consistent with the mission, vision, and values
• Actively participates in community boards/organizations/activities that promote the facility’s mission, philosophy, and values and represent opportunities for furthering the mission.
• Educates stakeholders on the implications of the healthcare environment and community based care. Increases understanding and support of partnerships.
• Demonstrates a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.
4. Optimize Quality, Safety, & Patient Experience
The VP PCS/CNO collaborates with other leaders to optimize quality, safety, and patient experience for the organization.
• Takes a leadership role in supporting annual MBO/facility quality targets which support system-wide targets and metrics
• Manages quality, safety, and risk in close collaboration with other key departments
• Ensures adequate structures exist for oversight of quality and improvement activities
• Reports facility and system performance in quality and safety.
5. Inform Strategy around Designing Systems of Care for Clinical Value
The VP PCS/CNO plays a critical role in the development of strategies involving the design and deployment of clinical resources, the design of alignment options for nurses and other provider groups, and the establishment / management of partnerships as part of a broader clinical integration strategy.
• Participates in strategic planning for the facility
• Aggregates clinical expertise (via clinical program leadership, nursing councils, and other groups) to assist in the prioritization of capital expenditures
• Manages internal and external relationships with nursing and physician organizations and other components of the clinically integrated network towards greater levels of integration
• Engages in network development and planning work in collaboration with strategy, nursing groups, medical group leadership, and others
• Co-leads, as requested, strategic transactions and alignment initiatives in a manner consistent with the integration strategy
• Serves as the public relations and media interface for issues of clinical significance related to nursing and other clinicians.
6. Performs other duties as assigned.
Education, Experience and Licensure
Masters or advanced degree required. BSN required.
Minimum of seven years in Nursing health care administration, research and education within a larger, complex health care system required.
Five years in progressive leadership director or executive leadership roles required.