VP of Quality, Training, & Compliance


Santa Clarita, CA

Industry: Non-Profit


5 - 7 years

Posted 278 days ago

This job is no longer available.

Benefits we offer:

  • 15 paid Holidays including 1 week holiday closure (paid) in December through January
  • Vacation and Sick Time
  • Medical Coverage
  • Agency paid Dental & Vision Coverage (for EE-Only coverage)
  • Voluntary Family Medical, Dental, Vision Coverage
  • Agency paid Short Term Disability & Long Term Disability
  • Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
  • Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
  • 401K available with Agency match


The Vice President of Quality, Training and Compliance is responsible for setting strategic direction for the Agency?s Quality, Compliance and Training programs. The Vice President of Quality, Training and Compliance ensures that the Child & Family Center?s quality, compliance and process improvement endeavors are embedded across all sites and departments and that all policies, procedures and processes are compliant and consistent with regulatory, contractual and accreditation requirements and standards. The Vice President of Quality, Training and Compliance ensures that Child & Family Center has a robust clinical training program for clinicians, supervisors, students and interns. Additionally, the VP of Quality, Training and Compliance provides leadership, vision, and direction and participates in development of organizational strategy for Child & Family Center, which is aligned with the overall culture and mission of Child & Family Center. The VP of Quality, Training and Compliance adheres and holds staff accountable to all Child & Family Center Policies and Procedures, and represents the organization in the community when needed.



Quality Assurance and Improvement

  1. Identifies and leads cultural transformation required to meet strategic goals for exceptional clinical quality and client satisfaction.
  2. Works synergistically with Senior Leadership, Directors, Managers and Supervisors to implement change and sustain gains for long-term impact in clinical operations and performance improvement.
  3. Ensures that the Agency?s quality and compliance program is embedded across all sites and departments.
  4. Directs the design and implementation of best practices through process documentation, data collection, and analysis; and reports performance compared to appropriate benchmarks.
  5. Effectively uses data and statistical concepts to make the case for change, drive results, and communicate progress with credibility.
  6. Uses data to track Agency performance on quality improvement activities, outcome measures, and compliance withcontractual, regulatory and accreditation requirements.
  7. Works withinternal stakeholders to deploy and improve highly regulated clinical functions such as access to clinical services ensuring smooth and timely access to Agency?s services that meet time standards and contractual requirements.
  8. Ensures that the Agency has an annual Quality and Performance Improvement program and plan, annual evaluation, and an active and effective Quality Improvement Committee.
  9. Develops and monitors quality and safety indicators to identify and prioritize process improvement efforts; facilitates improvement efforts to support quality, safety, and compliance.


  1. Ensures Agency is familiar with state and national professional organizations (AAMFT, AAMFT-CA, CAMFT, APA, CAPIC and APPIC), their requirements, policies and procedures, and their codes of ethics.
  2. Oversees annual clinical training and education plans; including clinical and supervisor skill building, training and supports to reduce vicarious trauma and burnout, maintenance of Continuing Education Program, and training curriculum for internships and practicums.
  3. Supervises clinical, quality and training managers and directors.
  4. Identifies potential training needs based on reviewing quality and safety indicators, consultation and input from C&FC departmental managers, regulatory, accreditation and contractual obligations, and based on the QA/QI Director?s evaluation.
  5. Ensures that Agency?s training requirements and needs are met and all required training records are obtained and stored in compliance withcontractual obligations.


  1. Drafts, reviews and maintains Agency policies and procedures.
  2. Assures Agency wide continuous audit and accreditation readiness.
  3. Leads Agency?s Joint Commission accreditation efforts.
  4. Leads all Agency audit and accreditation visits and is responsible for coordinating all correspondence withauditors.
  5. Responsible for responding to all corrective actions and ensuring the Agency corrects any identified opportunities for improvement.
  6. Maintains current knowledge of healthcare quality and compliance standards, trends, regulations, and laws and insures that the Agency is informed of all updates and that all policies, procedures and workflows are current and compliant.
  7. Functions as the Privacy Officer and provides guidance to staff on privacy matters and oversees the processing of requests and subpoenas for records.
  8. Ensures Agency is familiar with Board of Behavioral Sciences and Board of Psychology requirements for licensure and communicate directly with these licensing boards to clarify their rules and regulations.
  9. Performs all other relevant duties as assigned within competency and scope of work. 


  1. As a member of the Senior Leadership Team has responsibility for participation in setting the strategic direction for the Agency,
  2. Attends Board of Director meetings as needed.
  3. Represents the Agency in the community and with funders as needed.
  4. Attends off-site meetings and assists in community outreach efforts, as needed.


FLSA Status:     Exempt - Full Time



Directly supervises the Director of Quality and Compliance, Director of Clinical Training and Internships. May directly supervise Clinical Coordinators, Supervisors or Managers.



  • Licensed psychologist (Ph.D. or Psy.D), LMFT, or LCSW in the State of California. May consider otherhealthcaredegrees or Master in Public Health with evidence of strong behavioral health experience.
  • Demonstrated leadership experiencewith coordinating, developing, and/or delivering training programs and developing training curriculae and/or materials.
  • At least five (5) years of experience managing and overseeing quality and compliance programs and departments.
  • Strong preference given to applicants withDepartment of Mental Health (DMH) experience.
  • Strong preference given to applicants with prior experiencewith previous accreditation efforts such as COA, CARF or Joint Commission.



  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
  • Walk
  • Use hands to finger
  • Handle or feel objects, tools, or controls, and talk or hear
  • Stand and sit
  • Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

$90K - $110K