VP of Customer Service Operations in Las Vegas, NV

$120K - $150K(Ladders Estimates)


Las Vegas, NV 89101

Industry: Finance & Insurance


8 - 10 years

Posted 5 days ago

  by    Valerie Saunders

Our client is a well-established and respected US Company with several call centers that provide customer service and support to their customers via multi-media; Phone, E-mail, Chat, Digital, etc... We are seeking a candidate who comes from a high-touch, customer-focused organization who has managed end-to-end customer care. Our client is not in the insurance business, but that would be a good example of what we are looking for. In the Property / Casualty Insurance business, call centers are involved from 'initial notice of loss or claim' all the way through the process of examining the claim, working with external auto shops to get repairs completed and ultimate finalization of the process to the customer's satisfaction. If you come from a company that provides this level of service or even from a BPO that provides this service to the customers of the clients that you represent, we want to hear from you.

COMPENSATION: Base Salary Up to $150K Commensurate with Experience Plus Excellent Bonus Potential

Valid Through: 2019-11-5

$120K - $150K
$120K - $150K base, Bonus Potential & Potential Relo Assistance bonus