VP of Collections

15+ years experience  •  Financial Services

Salary depends on experience
Posted on 09/21/17
15+ years experience
Financial Services
Salary depends on experience
Posted on 09/21/17

Experience for the VP of Collectons role includes:

  • Extensive experience in leading an effective Collections team, ideally for small business lending
  • Strategic thinker to maximize collections, in all cases in a compliant manner
  • Ability to design models to determine queuing priority for outboard calling
  • Manage the total delinquency cycle ranging from past due collection calling, skip tracing, outside collection agency coordination, and litigation activity
  • Experience with credit reporting to business and consumer bureaus
  • Perform independent validations of existing strategies to gauge effectiveness of criteria and of champion/challenger strategies where applicable, compare expected versus actual results, confirm proper implementation and accuracy/completeness of existing documentation
  • Business and results focused with ability to produce current results while investing for long term success
  • Strong relationships with external collections agencies to run effective champion/challenger programs
  • Effective communicator to advise management around collection trends, effectiveness and strategy
  • Analyze root causes to ensure appropriate action plans can be developed to improve the entire sales through cash process, to reduce bad debt.
  • Ensure the effectiveness of existing processes, and design and implement new processes, policies, and procedures to enable greater efficiency in the performance of the group’s functions
  • Establish, administer, and maintain metrics to measure and track performance of the team Measure performance against standards and drive continuous improvement
  • Design collection incentive plans to maximize success
  • Specific experience building, validating and monitoring models, scores and other decision tools in a retail credit context is strongly preferred.

Job Requirements:

  • 15+ years of experience managing a collections or loan servicing team
  • Position is based in Denver, Colorado
  • Knowledge of compliance and risk management aspects of commercial lending operation
  • Energized by entrepreneurial environment, persistent and resilient
  • Strong business mind and experience managing to metrics
  • Bachelor’s degree required, Masters or MBA degree a plus 
  • Experience managing a multi-location team
  • Love of data and excited by finding new ways to incorporate it into an existing process

What we offer you:

  • Medical, dental, vision, and life benefits from day one.
  • Paid/flexible sick-leave, vacations, and holidays so you can take off the time that you need when you need.
  • Up to four months paid parental leave for all new parents. Adoption assistance with reimbursement of up to $5K. We want you to have time to bond with your new bundle of joy.
  • We’ll match your 401(k) contributions and offer a discount through our Employee Stock Purchase Plan. All to complement your personal financial strategy.
  • We want to help advance your career. Take classes relevant to your job and the first $5K is on us.
  • Enjoy our annual company summer party, holiday party and department quarterly outings.
  • Our partnership with SoFi gives you access to student loan refinancing, personal loans and even mortgages. 
  • We work hard, we play hard. Build or join an OnDeck intramural club, group, and/or sports team and be part of our OnDeck Community.
  • Fully stocked kitchens with free snacks & drinks.

OnDeck Stats & In the News:

  • In 2015, OnDeck & JP Morgan Chase partner to offer small business loans, named the biggest deal in the history of marketplace lending
  • Our first $3 billion in loans led to 74,000 jobs and $11 Billion in U.S. economic impact.
  • On December 17, 2014 OnDeck rings in the biggest NYC tech IPO since 1999
  • OnDeck was New York’s largest VC-backed tech exit ever

Awards we've received:

  • com and Great Place to Work 100 Best Workplaces for Millennials, 2015
  • Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
  • Crain’s New York Best Places to Work, 2013, 2014, 2015
  • Colorado SHRM Best Companies to Work For in Colorado, 2015
  • Built in Colorado, Top 100 Digital Companies in Colorado, 2015
  • Forbes’ America’s Most Promising Companies, 2013, 2014
  • Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015
  • 500|5000, 2013, 2014
  • Crain’s New York Business Fast 50, 2013, 2014
Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.