VP Enterprise Lead PharmaSolut

11 - 15 years experience  •  Biotech/Pharma

Salary depends on experience
Posted on 09/21/17
Virtual / Travel
11 - 15 years experience
Salary depends on experience
Posted on 09/21/17

Job Overview

The Vice President, Customer Enterprise Lead will be the executive representation and account leader for enterprise wide relationship growth and overall relationship performance. This new position is charged with understanding customer strategies and unmet needs and aligning to targeted Covance growth opportunities. Responsible for facilitation of customer relationships at highest levels and for providing senior level insights and guidance around key decision making.

Responsibilities include but are not limited to:

  • Executive level POC internally and externally
  • Accountable for overall all partnership growth and partnership performance – across BU’s and around globe
  • Responsible for direction setting and alignment of organization (in collaboration with Exec leaders and Exec Sponsor) on all new partnership assessments, deal reviews, escalations, and significant account opportunities
  • Enterprise customer SME, interfacing with BU and SL Heads, GLT and Exec Sponsors etc., as a solution leader drive strategy and direction around customer needs and expectations – explicit or implicit
  • Oversee Demand Lead and Delivery Lead performance and support as needed
  • Drive cross-functional communication and collaboration
  • Performance measured against enterprise wide customer growth and operational and financial performance
  • Coordinate and direct all Executive level meetings
  • Customer SME and 2-way advocate across enterprise
  • Commercial accountability at enterprise level


Bachelor's degree –Life Sciences and or Business Management strongly preferred


Minimum Required:

15years relevant industry experience (CRO/Pharmaceutical); or equivalent combination of education, training and experience

Job Number 2017-14070

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