$100K - $150K(Ladders Estimates)
The goal of the VP/Director - Sales is to increase efficiency, communications, and quality across our Sales Team. Your responsibilities will extend to the Client Success Team as well. To accomplish your goals you will ensure the execution of the total client experience per ONTRAPORT's standards of excellence, identify trends that appear in our Daily Stats, and strategize with the Leadership on initiatives to support and achieve our Company Goals as outlined in our Focus Guide. You will work regularly with our executive, product, engineering and experience teams and report to the President.
Manage and motivate high-performing success teams to drive performance
Scale new client services and workflows while supporting existing support flows
Manage the day-to-day responsibilities and performance of the team
Determine levers for operational efficiency to drive continuous improvement across the department
Ensure scalable and appropriate staffing and succession models are in place across teams
Develop roadmap for any changes required to drive operational efficiencies
Collaborate with team and prepare Weekly, Monthly and Quarterly business reviews
Proactively communicate best practices and ideas promoting continuous improvement of the ClientExperience
Provide continued training, coaching, and professional development for team members
Identify process automation/improvement opportunities
You must have a passion for the sales
Have experience as a mentor and leader
Experience leading and developing high performing managers and individual contributors
Experience with free trials is preferred
B2B (SaaS) experience
4+ years of direct sales management
Experience in process optimization
Proven ability to make sound business decisions, including a track record of identifying gaps or business needs and developing solutions
Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.
Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
Valid Through: 2019-10-31