Key Words - VP Alliances / Channel / Partnerships / Banking / Retail Banking / Operational Efficiency / Business Process Outsourcing / Outsourcing / BPO / ITO / Call Center / Back Office Workforce Optimization / Digital Transformation / Software / SaaS / Workflow Software
In order to fuel our significant growth plans, we are investing heavily in the development of our partner network to provide new routes to market and scalability for implementation services. We are seeking a VP Alliances in our North American region to be responsible for building and managing partner relationships. The role will be responsible for developing a partner network in the region and generating an opportunity pipeline leading to successful software sales.
Since 2005, we have been committed to helping organizations improve their operational efficiency and our best in class cloud based software is purpose built to measure productivity by efficiently measuring both human and digital robotic resources in real-time. It enables capacity to be optimized, processes to be identified for automation and the agile management of the entire operation. This reduces costs, improves service delivery, staff well-being and customer service.
Our best in class Performance Management and Workforce Optimization software has won awards around the globe. Our expertise in operations performance management is applicable in any industry, but our client base is particularly strong in Business Process Outsourcing (BPO), IT Outsourcing (ITO) and Financial Services (Banking, Insurance, Investment Management and Life and Pensions) and our existing customers include recognized brands such as HP, Fifth Third Bank, State Street Bank, TD Bank, National Australia Bank, EDS, Hiscox, ANZ, New Zealand Inland Revenue and Capita to name of few.
Responsibilities will include:
The ideal candidate will have previous experience in either of the following roles:
Partner sales/management for a software (cloud/SaaS providers especially relevant) vendor or professional services organization. Experience to include:
Business development/sales in a consulting services organization (consulting services to service operations especially relevant). Experience to include:
Generic capabilities of the successful candidate will include:
In return, on offer is a competitive salary including base and performance bonus plus all the usual benefits (PTO / medical / 401K etc).