VP, Cardholder Services Commercialization - Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

VP, Cardholder Services Commercialization - Product Management

Overview
Global Cardholder Services builds and manages differentiated benefits that deliver Core CVP and grow Services revenues. The VP, Cardholder Services Commercialization plays a critical role on the global Cardholder Services team to lead go to market strategy, CVP development and drive benefits awareness and usage.
Role
This role will oversee a high performing team dedicated to bringing Cardholder Services benefits to market. The successful candidate will partner with key stakeholders across the Cardholder Services Program, Core Products, Regional Cardholder Services teams and our cross-functional enablement stakeholders to 1) create cardholder services sales and go to market strategies, 2) build compelling new benefits that enhance Core Products CVPs and 3) innovate on ways to drive benefits awareness and usage among consumers through our customers.
The successful candidate will have strong commercial mindset to ensure sales enablement, understanding customer journeys and providing the necessary tools to sell optional Cardholder Services benefits. A hunger for data and understanding consumer trends is critical as the leader will partner with Core and Commercial Products to identify CVP enhancements and negotiate best-in-class differentiated benefits with new providers. This leader will also have a marketing mindset to help identify and innovate on opportunities to bring awareness to benefits that drives usage among consumers and demand from customers.
About you
• Deep understanding of CVP drivers and Mastercard's revenue drivers in order to build business cases; helpful to have account management or business development experience
• Clear communicator with ability to deliver strong verbal and written messaging and influence through compelling narratives
• Collaborative partner with ability to seek input from cross-functional teams, synthesize needs of diverse stakeholders and optimize for the best outcome
• Customer-focused with ability to understand both customer and end consumer needs and represent both constituencies in go to market and new benefits development
• Comfort leading change, creating stakeholder alignment, escalating when necessary and owning decisions; ability to keep initiatives on track through influencing and leadership
• Compassionate people leader who attracts and retains top talent; committed to talent development; comfort sharing timely and actionable feedback
• Embody the Mastercard Way leadership principles

Total Base Pay Range
223,000.00 - 357,000.00 USD Annual

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
Purchase, New York: $223,000 - $357,000 USD