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Voice Communications Manager at Booz Allen Hamilton in Arlington, VA



$200K — $250K *


System & Network Administration, Technology Management


8 - 10 years

Job Description

Voice Communications Manager

Key Role:

Lead a voice communications team to plan, design, and implement a multi-vendor, multi-classification voice communications network. Analyze the client's enterprise communication networks and providing recommendations for upgrading the client's voice capabilities and services. Support essential voice infrastructure elements such as Call Managers, Voicemail, Call Plans, Speed Dials, Conference Bridges, and Automated Call Distribution Systems. Plan network layouts and configure systems to the client's environment and examine network topology, traffic, and capacity requirements. Coordinate with subscribed voice providers to ensure holistic voice coverage and minimum outages to the clients. Work with help desk to troubleshoot and resolve tier I, II, and III voice interoperability issues in appropriate time.

Basic Qualifications:

  • 8+ years of experience with installing, operating and maintaining unclassified and cla
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Valid through: 7/8/2020

About Booz Allen Hamilton

Booz Allen Hamilton Inc. is an American management consulting firm headquartered in Tysons Corner, Virginia, in Greater Washington, D.C., with 80 other offices throughout the United States and in strategic locations globally.
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