Vice President, Supply Chain Operations in Downers Grove, IL

$$250K+(Ladders Estimates)

FTD, Inc   •  

Downers Grove, IL 60515

Industry: Retail & Consumer Goods


15+ years

Posted 72 days ago

This job is no longer available.

Job Description

Vice President, Supply Chain Operations

FTD Companies, we continually evolve the business by promoting a culture were our Supply Chain Operations helps transforms our business through championing quality products, customer-meaningful solutions and insights, supplier quality, and business-impacting results. We strive for the best end-to-end customer experiences, reinforced through the closed-loop process of communication, and flawless delivery with high perceived quality as well as value for every order.

We are searching for top-level Vice President of Supply Chain Operations to join us at FTD Companies. As the VP of SCO, you will take a leading role in building and establishing relationships with our customer base for our Floral-brand E-Commerce business. You will directly influence results by working cross-functionally to ensure alignment and drive results, includingQuality Assurance, Supplier Quality, Procurement,Consumer Insights, Customer Service, Operations/P&L, Marketing, and Merchandising teams. You will lead analytical and quantitative "deep dives" into supply chain data and customer feedback to help drive enhancements with a high level of serviceto internal customers.

You will contribute to building a customer-focused Supply Chain team that thrives on customer satisfaction, quality, fulfillment, and improve measured customer loyalty and satisfaction. You will also lead;

  • Champion the development, and oversee on-going management of SCO and Quality measurement systems and processes, to include the systematic capture and analysis of factors that ultimately improve results
  • Bring significant, measurable, and repeatable results in cost reduction, product quality improvement, and supply growth/capacity
  • Counsel company on the alignment of the procurement, quality, planning, and logistics organization's activities (including resources outside your direct control) with company-wide Procurement and Quality improvement strategy
  • Maintain productive working relationships with all functions, Customer Service, Marketing, Merchandising, and Finance. Work in concert with peers in other business units to bring and share best practices.
  • Oversee pipeline, prioritization, and execution of quality Research and Development as well as New Product Introduction process

What we seek is a Vice President, Supply Chain Operationswith the ability to facilitate the collection of primary data throughout the supply chain that affects quality while coaching and mentoring employees and peers to succeed. These are what we are looking for;

  • Proven skills managing international suppliers and supply base as well as quality management operations, prior responsibility for >US$100M annual spend
  • Ability to manage multiple concurrent projects with conflicting priorities, drive for results, customer focus, data-driven, energy/capacity to work in a fast paced environment
  • 15+ years directly relevant business experience with a track record of measurable success. Bachelor's degree in Business Administration in Business, Supply Chain, or MBA
  • Strong capability and interest in working in the Quality improvement discipline, with superior analytical skills, a passion for researching and solving problems, and the abilityto derive accurate conclusions from significant data
  • Previous TQM, SPC, Six Sigma, and Continuous Process Improvement experience required, process consulting experience preferred

What we offer is an opportunity to be a part of a team that shines under pressure and challenges you exceed your goals. We encourage and welcome out of the box ideas in all areas of the business as we push for efficiency and collaboration. We much enjoy all the benefits of working for a digital E-Commerce


Join us and contribute to our digital transformation! While you are part Supply Chain Operations team, you will have a broader impact on the overall growth of the business. Consider joining one of the few high-traffic E-Commerce companies that can offer you the possibility of adding your fingerprint on the development and resurgence of a 109-year-old company.

Reporting to: Rob Van Auken

Location: Downers Grove

Hours: Full-time Monday through Friday

Connect on LinkedIn with the Recruiter: Duarte R Mendonca

Company Description

FTD Companies is a premier floral and gifting company.

Through our diversified family of brands, we provide floral and gift products to consumers, primarily in the United States, and Canada.

We also provide floral products and services to retail florists and other retail locations throughout these same geographies.

Our diversified portfolio of brands includes the following trademarks: ProFlowers®, Shari's Berries®, Personal Creations, and FTD's mission is to inspire, support, and delightour customers when expressing life's most important sentiments.

Valid Through: 2019-9-5