Vice President, Payments

Alaska USA Federal Credit Union   •  

Anchorage, AK

Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 31 days ago

Functions Supervised: All payment products and affiliated services to include channels such as credit, debit, commercial card, App-based funds transfers, person-to-person and Bill Pay.

Primary Functions: Strategically manage all aspects of development, maintenance and enhancements of payment delivery channels.

Duties and Responsibilities:

  1. Manage all aspects of development and maintenance of payment products and services.
  2. Develop member experience and product roadmaps for all payment channels some of which include, debit, credit, commercial card, P2P, App-based money transfer and Fintech-based solutions.
  3. Create and maintain business plans for growth of membership and market share through payment channels.
  4. Develop and maintain a high level of expertise regarding business-line, competitor and industry-related products, pricing practices and trends. Develop recommendations for new products and services as appropriate.
  5. Work with business line and IM executives to identify systems-based solutions to meet business and member needs.
  6. Maintain application-specific security functions and controls based on policies and procedures established by Information Security.
  7. Manage all vendors and products as it relates to card and payment solutions. 
  8. Ensure the efficiency, effectiveness and control of the card fraud system and staff. Includes development of fraud rules and system management in order to maintain a quality purchasing experience by cardholders, yet mitigate fraud losses.
  9. Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities.
  10. Develop and maintain a high level of expertise regarding competitor and industry-related payment systems, products, pricing, practices and trends. Develop recommendations for enhancements as related to the member-experience roadmap.
  11. Analyze current systems and procedures in light of emerging technologies and recommend new systems and/or procedures that improve member service, operational efficiencies or credit union profitability.
  12. Provide regular analysis of financial and portfolio performance of card and other payment products to senior executive management.
  13. Perform market and member related research, as needed, to grow and develop products.
  14. Maintain a current in-depth knowledge of credit card operations, credit union services, Visa guidelines, Regulation Z, Regulation E and Federal regulations that govern payments.
  15. Perform other duties as assigned.


Education: Bachelor’s degree in Business, Computer Science or related field. Professional designations or advanced courses in product development, technology or project management preferred.

Creditable Experience in Lieu of Education: Six years of experience in product development, card payments, network, acquiring, issuing, mobile technologies, EMV or related field.

Experience/Skills: Thorough understanding of product development process. Payment experience within a financial institution, card network, Fin-tech, or similar industry experience. Thorough knowledge of business systems and technology concepts with the ability to apply towards solving complex business user’s needs. Thorough understanding of PC applications and hardware platforms. Strong interpersonal, written, verbal, presentational and organizational skills required.

Requisition Number 18-1098