$250K — $500K+*
Job Summary/Basic FunctionThe Vice President of Student Financial Services reports to the Chief Financial Officer. This management position is responsible for total Financial Aid, Student Accounts Military Affairs, and State Approvals operations at the University. The Student Financial Services Division (SFS) includes approximately 220 Financial Aid Office employees, 180 Student Accounts Employees, 2 State Approvals Employees, 57 Military Affairs employees and 26 central administration SFS Division employees. The Financial Aid Office processes in excess of $1 billion in paid financial aid funds per year.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. The Vice President of Student Financial Services is responsible for the day-to-day operation of the Financial Aid Office, Student Accounts Office, Military Affairs Office, State Approvals Office and the SFS Administrative Office including meeting key performance requirements such as turn-around times. Additionally, the Vice President of Student Financial Services is responsible to steer the division ahead of new regulatory requirements and provide input that guides new program development at the University within appropriate compliance parameters.
2. The Vice President of Student Financial Services responsible for the supervision of division employees, fostering mentoring in key leadership in the division and streamlining division administration which includes Training, Communications, Technical/Reporting/Data, and Executive Liaison areas.
3. The Vice President of Student Financial Services is responsible to understand and apply regulatory requirements from entities and agencies such as the U.S. Department of Education, various state governments and agencies, offices of vocational rehabilitation, the U.S. Department of Defense, the Veterans Administration, institutional policy requirements, the U.S. Office of Inspector General, the Federal Trade Commission, NCAA, and the State Council for Higher Education in Virginia among others. This includes internal auditing of compliance with regulatory requirements.
4. The Vice President of Student Financial Services is responsible for maintaining productive relationships with various entities. This work includes maintaining relationships at the Program Approval level of the Region III U.S. Department of Education, the federal Campus-Based Operations Center, the federal Loan Ombudsman, the Veterans Administration and SAA Office, various regional Offices of Inspector General, the State Council for Higher Education of Virginia (SCHEV), various and policy groups such as NASFAA and VASFAA.
5. The Vice President of Student Financial Services supports the Chief Financial Officer to assist with Business Process Reengineering within the SFS Division including project and technical knowledge required to address budget priorities, champion complicated initiatives involving multiple offices at the University, and address strategic goals.
6. The Vice President of Student Financial Services is responsible for the operational budget of the SFS Division and the total funds administered under several hundred financial aid programs.
Minimum Qualifications1. Knowledge and understanding of financial aid process and programs including (but not limited to): federal grants, federal loans, federal campus-based funds, various state programs, private scholarships, vocational rehabilitation, veterans benefits programs at federal and state levels, federal and private loans, and institutional aid (including discounts and endowed funds).
2. Extensive process and regulatory knowledge of mission critical areas of processing
3. Excellent communication, organizational, and supervisory skills
4. Excellent managerial skills including encouraging a positive, productive atmosphere, monitoring staff workload, resources and efficiency, assessment of staff and corrective action plans.
5. Ability to problem-solve and frame issues for resolution from operational staff, operational management, General Counsel, and/or executive leadership.
6. Ability to effectively utilize MS Word, Excel, PowerPoint, Outlook, SharePoint and Bizflow
7. Advanced experience with Banner Administrative Software or an equivalent ERP System including knowledge of setup and validation parameters.
8. Minimum of 5 years of previous financial aid experience including 5 years of previous staff supervision
9. Master’s Degree
10. Ability to work a flexible schedule that will include days, evenings and weekends.
11. Individual must not be in default on any federal student or parent loan.
12. Individual must not be convicted of, or have pled nolo contendere or guilty to, a crime involving the acquisition, use, or expenditure of federal, state, or local government funds, or be administratively or judicially determined to have committed fraud or any other material violation of law involving federal, state, or local government funds (CFR 668.14(b)(18)(i)).
Preferred Qualifications1. Doctoral degree in a related field
2. Ten years of financial aid experience
3. Ability to model out impact of new, altered or eliminated financial aid programs in context of enrollment management needs, econometric implications, student behavior and marketing.
4. Experience in document management, workflow, “Work Day,” and workforce and automated job scheduling software solutions.
5. Experience in Government Relations and policy work at state and federal levels
6. Experience with Business Process Analysis
7. Ability to speak a foreign language, such as Spanish or American Sign Language
Valid through: 10/26/2020