Vice President of Operations at Pyramid Hotel Group in Orlando, FL

• Oversee development and orchestration of property strategies around direct sales, revenue management, marketing, distribution, and e-commerce to maximize revenue and market share performance of each property
• Oversee development and orchestration of property strategies to minimize costs, drive positive guest and associate satisfaction while driving maximum profit performance at each property
• Oversee development and orchestration of asset positioning, capital planning and implementation/execution of company programs, processes and policies at each property and throughout the regional team
• Ensure programs are in place for asset inspection and protection at every property
• Travel to region properties as necessary. Direct oversight properties must be visited quarterly at a minimum and other region properties annually at a minimum
• Develop strong relationships with all owners and asset managers in the respective region’s properties
• Ensure all region members attract, hire, train, motivate, mentor, performance manage and retain top talent in your region in alignment with company practice and in support of the desired company culture and service delivery expectations
• Use data-driven insights to identify and achieve the optimal performance (including vis a vis our competition) in all our properties
• Goal setting and performance accountability for all disciplines within operations at the property level
• Ensure a systematic approach towards development of forecasts and budgets to continuously maximize accuracy and profit performance
• Work to consistently refine best practices and inspire creativity of leaders at all levels to identify new ways to improve future performance
• Engaging with brands on new programs, information and execution needs to allow for successful execution of applicable brand programs throughout enterprise
• Provide appropriate support to the company’s leaders and business development efforts
• Follow direction set by Executive Vice President of Operations and Chief Operating Officer

Requirements

• Minimum of 15 years in hospitality operations leadership delivering consistent strong results; multiple diverse experiences serve to strengthen a candidate’s profile
• Four-year college degree required, Master’s degree would strengthen a candidate’s profile
• Must have deep and recent multiple market Florida experience and knowledge
• Proven success in team selection, situational leadership, motivation, leading change, team building and accountability to achieve breakthrough performance across the organization
• Must possess a strong capability to analyze information, understand and identify opportunities for improvement and lead others to successfully act on identified opportunities.
• Strong organizational and problem-solving skills along with an ability to prioritize work to achieve maximum performance from available resources.
• Thorough understanding of best practices in hospitality operations and capability to conduct these differing disciplines in a common strategy to maximize performance in a group of disparate properties
• Ability to establish and maintain excellent relationships with C-level executives internally and externally to advance Company performance and capabilities
• Excellent communication skills and ability to marshal resources to achieve company goals and objectives