Vice President of Operations


Federal Way, WA

Industry: Real Estate & Construction


5 - 7 years

Posted 19 days ago


VP of Operations

Snyder Roofing & Sheet Metal, Inc. (SRSM) is the oldest family-owned roofing and waterproofing company in Oregon and Washington. An exterior commercial contractor serving the Pacific Northwest since 1922, Snyder works with our region's leading general contractors, property managers, owners, architects, and consultants, to deliver superior commercial roofing solutions. SRSM serves as the parent company of a family of organizations including , , and .

With almost 500 employees and $95M in total revenue, relationships define Snyder's stellar reputation. Snyder is trusted by major players in the industry such as Skanska Building USA, Turner Construction and Anderson Construction, CBRE, Kidder Mathews and JSH among others. Snyder is strongly aligned with their client's needs and gets what it takes to deliver commercial roofing projects on time and budget. The company expertise includes basic restoration and repair, new builds, preventive maintenance and 24-hour emergency service for every stage and surface. The current work mix of the company is 60% reroofing projects and 40% new roof projects. The company has a genuine and authentic culture which provides autonomy to its leaders, values honest, direct and genuine communication, and a get-it-done mindset.

King Sheet Metal is the company subsidiary based in Seattle, WA. Founded 4 years ago, the company has experienced 100% year over year growth since its inception. Due to this exponential growth, the organization is looking for a VP of Operations to lead a team and serve as one of the key strategic leaders of the organization. This role is perfect for a strong business leader with operational expertise and the capability to build and lead a world class team.


King Sheet Metal is seeking a self-motivated, results-focused VP of Operationsresponsible for helping the Company to achieve its financial goals and objectives and increase operating performance. The Director is also responsible for carrying out the strategic plan through overseeing operations, developing functional roles and assigning responsibilities to employees who report to them. Successful candidates will have a professional attitude and thrive in improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. The company has approximately $12M in annual revenue and 65 employees. This role will lead a team to achieve financial goals and objectives and increase operating performance. Direct reports include a team of Project Managers and Superintendents. The role will serve as a key member of the company's executive leadership team.

This critical position will own accountability for the active roster of 20+ ongoing and future projects. Reporting to the Division President, the VP of Operations is responsible for planning, organizing and directing all division activities to meet profitability targets and overall corporate objectives including: preparing budgets, creating business plans, solving internal issues as they arise; meeting safety standards; internal team building; maintaining excellent client and vendor relations; exceeding margin and revenue goals; early project deliveries, and implementing best practices.

This is a proactive problem-solving role and will be tasked with ensuring that teams have all resources needed to effectively meet company objectives and will own accountability for maximization of efficiency and productivity.

Key Goals in Year One

  • Recruiting and building a strong, cohesive team
  • Assess current operational systems and recommend/implement best practices to meet operational goals resulting in an improved bottom line
  • Meet and exceed group revenue, group overhead, and project margin goals.
  • Become fully versed in the company's preconstruction, cost-estimating, project management, and other related systems.
  • Develop a comprehensive training program for office & field

Specific Role Duties and Responsibilities

  • Work with President to maintain strategic goals of Operations.
  • Ensures safety and quality standards are met at all times
  • Responsible for shop operations.
  • Work with production team to schedule shop fabrication.
  • Oversee and help facilitate field personnel.
  • Direct reports to include Project Managers, Superintendents, Shop Foreman, and Project Engineer
  • Train, motivate, challenge, encourage and provide constructive coaching as necessary.
  • Identify, coordinate and conduct necessary trainings.
  • Conduct job interviews. Guide and motivate new employees.
  • Attend weekly production meeting, staff meetings, and safety meetings.
  • Effective supervisory and organizational skills.
  • Promote cooperation, communication, and coordination between the job site and the office.
  • Work closely and communicate regularly and effectively, both orally and in writing, with other departments and other key stakeholders on assigned projects.
  • Build and maintain relationships with both internal and external customers.
  • Establish policies and procedures for project flow, submittals, material procurement, etc.
  • Oversee the inventory and ordering of materials.
  • Responsible for fleet vehicles, equipment, and tools
  • Ensure all policies, procedures, and controls are followed.
  • Monitors physical progress and financial performance of projects.
  • Reviews safety plans and ensures the safety of field personnel.
  • Reviews punch lists and project closeout.
  • Resolves problems in a creative and strategic manner while keeping the Company's best interest in mind.
  • Proactively anticipate problems and present solutions.
  • Understanding of and commitment to customer service and King Sheet Metal's core values.

Key Qualifications

  • Technical understanding of architectural sheet metal products and installation procedures.
  • Track record of managing multiple project teams ranging from thousands in value to multi-million dollar projects.
  • Business Mind-Set with the ability to see the big picture
  • Experience leading a team of Project Managers and their related teams with a strong understanding of production and production metrics of field teams.
  • Experience with a wide range of commercial metal roofing and waterproofing projects.
  • Expertise in prioritizing between competing issues, project needs, business needs, organizational issues, and client relations while making judgments using sound insight and wisdom.
  • Expert knowledge of all aspects of commercial sheet metal solutions including proposals, negotiating, bidding, estimating, contracting, scheduling, job-costing, bonds, insurance, and government requirements.

· Strong computer skills and an in-depth understanding of database-structured programs and reporting, including Enterprise Project Management systems, King's software choices include MS Office, Viewpoint, and Bluebeam

· Able to effectively coach, mentor, develop and motivate others.

Key Attributes

  • Proactive problem-solver
  • "Do what you say you are going to do" mindset
  • Team oriented
  • Honest
  • Direct
  • Clear communicator with the ability to admit mistakes
  • A servant leader who puts the team first
  • Ability to trust their gut and get to the root of issues
  • Ability to drive best practices while respecting existing structures
  • Take charge using proactive leadership and fair resolution on any project issues beyond the manager's capacity
  • Intuitive
  • Effective delegator
  • Humble
  • Sense of humor
  • A passion for successful strategic planning and implementation
  • Emotional intelligence – the ability to truly understand what each individual on your team needs to thrive and feel fulfilled.
  • Confident and personable.
  • Ability to self-motivate with an excellent sense of personal accountability.
  • Sharp listening skills
  • A critical thinker.
  • Provide exceptional customer service. Must maintain professionalism and a positive service attitude.


  • Degree in construction related field such as project management or equivalent work experience is acceptable in lieu of college education.
  • 5+ years' industry knowledge and experience in a similar capacity.
  • Extensive background in architectural/sheet-metal/fabrication.
  • Knowledge of break metal, roofing, siding, and composite panels.
  • Familiarity with the local market and common manufacturers.
  • Attention to detail and experience managing staff

Location: Federal Way, WA (a city within the Seattle metropolitan area)

Compensation: Competitive Base Salary with Bonus opportunity

Benefits: Our competitive benefits package includes: PTO, paid holidays, medical/dental/vision coverage (premium is paid 100% by the Company for the employee, spouse, and dependents) and

401K with Company contribution and health and wellness reimbursement. Company Truck


$188K - $213K