Vice President of Casino Operations at Penn National Gaming in Grantville, PA

Your daily responsibilities include

- Responsible for overall operations of the Table Games and Slot departments. - Responsible for the overall casino floor layout including table game and slot placement, and associated equipment and signage. - Responsible for all PGCB submissions relating to gaming floor changes. This includes creating and applying floor plan changes to CAD drawings to be forwarded to our Architects for certification. - Responsible for overall financial performance analysis of all tables and slots to maximize profitability. This includes initial game selection and ongoing changes to maintain a competitive product offering for our guests. - Responsible for creating and maintaining operating budgets for reporting areas and recommendations for capital investment. - Ensure the highest levels of Regulatory compliance and game integrity are maintained through ongoing review of internal Control Policies as well as remaining vigilant in protection of all company assets. - Maintain ongoing review of departmental policies and procedures to optimize efficiencies and limit any potential liabilities to the Company. - Establish and maintain a “team environment” within all reporting areas and associated support departments to ensure the highest levels of employee engagement, morale, and overall performance is being achieved. - Establish and maintain the highest levels of guest service throughout the casino floor through our Red Carpet Customer Service Program as a means of achieving our customer satisfaction goals. - Other duties as assigned.

To be successful in this position it will require the following skill set

- College degree applicable to the needs of the position and/or a minimum of a combined 5 years in a senior management position within Table Games and/or Slot Operations. - Must be proficient in Microsoft Office applications (Excel, Access, Word); ability to adapt to new gaming systems. - Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and manuals. - Must have the ability to present information and respond to questions from groups of managers, employees, and guests. - Must have the ability to respond to common inquiries or complaints from guests and regulatory agencies. - Must have the ability to read, analyze, and interpret financial reports. - Excellent written/verbal communication skills. - Able to handle multiple tasks; flexible and positive when adjusting to change. - Attention to detail and follow-through. - Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.