Vice President, National Sales Management and Client Experience
The VP is the primary leader for the Gaming Sales and Client Experience organization. The team consists of enterprise and territory sales representatives responsible for selling new products and services as well as business relationship managers responsible for renewing existing agreements and maintaining customer satisfaction. The VP is responsible for new sales and customer renewals working with representatives on territory plans, pipelines, and sales opportunities to achieve sales goals.
Lead Team of Business Relations Managers
Oversee and direct the build and maintenance of strategic partnerships, driving efforts to generate business and revenue growth through the development of short- and long-term sales strategies to achieve goals.
Lead efforts to increase penetration into the customer base by implementing aggressive go-to-market plans.
Work with internal departments to coordinate the launch of new partner accounts.
Coordinate service delivery with internal departments
Resolve customer escalated issues, coordinating internal departments when necessary
Lead Team of National Sales Representatives
Develop territory and sales strategies
Assist in driving pipelines and closing accounts
Help to create and request sales content and messaging needed to achieve goals
Set and conduct meetings to update their sales team on sales sensitive items
Work with marketing team to deliver marketing programs to Sales Representatives and territories,
Help drive sales pipelines/deliver client presentations/close accounts
Coordinate with internal departments for any necessary support
Other Duties as Assigned by Manager
7-10 years’ experience leadership in business account management, business development or product management. Preferably in payments.
10-15 years of related work experience in the areas of sales, marketing, and account management
Strong partner development skills to include growth and service strategies
Good communication skills, both verbal and written
Training and Group Presentation abilities
Experience making business presentations to senior executives
Problem solving and Customer service
In-Depth understanding of product management life-cycle
Aptitude to plan and drive marketing strategies
Willingness to travel / attend seminars and meetings
Google/MS Office application use, CRM Management