Vans District Manager

VF   •  

Chicago, IL

Industry: Retail & Consumer Goods

  •  

11 - 15 years

Posted 182 days ago

This job is no longer available.

As one of our talented and driven District Managers, you will exercise independent judgment as well as develop strategies to drive your business.

You have the ability and desire to motivate and inspire your store leadership teams to provide excellence in merchandising presentation, customer experience, and operational execution.

You provide leadership and direction to each Store Manager and store team to create an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing company and brand developed business plans and strategies.

How You Will Make a Difference: 

• Hires, trains, and develops store leadership team ensuring recruitment from a diverse applicant pool. Monitors and approves all hiring plans for all stores in the district. Ensures that stores achieve optimal staffing levels and provide a quality on-boarding experience for all employees.

• Analyze district reports to identify ways to leverage opportunities to maximize sales. Evaluates store sales and payroll goals on a daily basis using key business reports and payroll tools. Monitors and measures financial, operational, human resources, and customer service results, and holds teams accountable for achieving district goals through ongoing store visits.

• Ensures compliance and adherence to policies and procedures, standards and practices, and company directives. Protects company assets. Ensures compliance with company security and shrink avoidance policies and programs. Partners with Regional Loss Prevention Manager to identify trends and translate regional strategy into action to meet District shrink goals.

• Ensures excellence in customer service in all stores by modeling Vans' service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Responsible for their solution of any escalated customer situation in the district. Leads and inspires customer centric culture by recognizing and rewarding teams.

• Addresses challenges such as sales, leadership issues, profitability, staff management and competitive concerns. Resolves escalated employee relations, performance, and service issues in partnership with the Regional Director and Human Resources Manager.

• Analyze district reports to identify ways to leverage opportunities to maximize sales. Evaluates store sales and payroll goals on a daily bases using key business reports and payroll tools. Monitors and measures financial, operational, human resources, and customer service results, and holds teams accountable for achieving district goals through ongoing store visits

• Ensures compliance and adherence to policies and procedures, standards and practices, and company directives. Protects company assets. Ensures compliance with company security and shrink avoidance regional strategy into action to meet District shrink goals.

• Ensures excellence in customer service in all stores by modeling Vans' service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly. Responsible for their solution of any escalated customer situation in the district. Leads and inspires customer centric culture by recognizing and rewarding teams.

• Addresses challenges such as sales, leadership issues, profitability, staff management and competitive concerns. Resolves escalated employee relations, performance, and service issues in partnership with the Regional Director and Human Resources Manager

Skills for Success:

• Years of Related Professional Experience: 10+ year's management experience in a highly complex, multi-unit retail business environment

• Proven ability to meet/exceed sales and profit results

Special Physical and/or Mental Requirements:

• Climb ladders as needed air & overnight travel) Bend, lift, open, and move product up to 50 pounds as needed

R-20180511-0066