$100K — $150K *
Twitter is committed to serving the public conversation by helping users stay informed and discuss what matters. In order to better facilitate the public conversation, we are seeking a Senior Researcher to be a part of the team. Our research helps inspire, design, and build the products that fuel Twitter's mission to give everyone the power to create and share ideas and information instantly, without barriers. Research has a direct impact on product strategy, roadmaps, and the detailed design of new experiences that help users stay up to date with what matters most to them and connect to others with shared interests. We are part of a larger design and research team that is full of amazingly talented and fun people who are passionate about Twitter's ability to help people see beyond themselves and connect with the larger world in a meaningful way.
As a senior member of our Research team you will help our partners internalize the customer's experience. In this role, you will identify and create understanding of the problems our users are trying to solve and develop empathy for our customer's stated and unstated product needs. You'll work closely with Product, Engineering and Design to identify better ways to address the goals of new and existing customers, build engaging product experiences and grow Twitter's user base.
You will accomplish this by championing a customer-centered process that integrates insights and feedback throughout the product development cycle. You will conduct primary research, exploring the behaviors and motivations of our users through a variety of research techniques and methods (i.e. field visits, ethnography, surveys and usability tests). Your research will help us create a product experience that is innovative, useful, usable, and delightful. You'll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings and influencing with an informed point of view.
Above all else, as a senior member you'll mentor junior members by investing your energy and talents in supporting the career growth and development of the people on your team.
Who You Are:
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We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Valid through: 11/12/2020