Products and Technology
Are you comfortable with ambiguity yet oddly organized and talented at going from chaos to clarity? Are you fascinated by human behavior and curious about how organizational culture, context and technology connect? Then we’d love to hear from you!
The Business Technology Innovation team at Salesforce is looking for a design researcher who has an endless curiosity about why people do what they do, a passion for inventive problem solving, and is excited about working with our internal business executives and leaders to convey what is really meaningful to their internal and external customers. Our design researchers scope, plan, execute and analyze all aspects of research programs across all of our business organizations within Salesforce—bringing unique perspectives to solving our biggest and most important business challenges that impact our end-customer experience.
About Business Technology Innovation
Business Technology Innovation is an internal-facing, entrepreneurial innovation team within Salesforce. We help our own internal businesses, like Marketing and Sales, recognize and interpret forces of change in their business landscape and partner with them to plot a course towards a more robust, digital future, through human-centered design. And we help build and deliver that future by using our own world-class technology to set our business on a path of growth and change.
Our engagements combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product design.