User Experience Researcher at Robinhood in Menlo Park, CA

About the role

Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working in the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.

Your day-to-day will involve:

• Proactively and independently identifying high-impact questions from a product or business perspective
• Answering those questions with a strong command of qualitative and quantitative methods - especially survey development and related data analysis
• Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
• Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
• Clearly communicating your research insights for teams to translate research findings to product and business impact
• Contributing to the development of a data-driven understanding of Robinhood users and potential users

About you:

• 6-8+ years of qualitative research experience; it can either be industry-only, or a combination of industry experience and academic research
• Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
• Record of applying your research skills to create product and business impact
• Strong work ethic, excellent organization and communication skills
• Love and care for your craft

Bonus points:

• Passion for working and learning in a fast-growing company