User Experience Research Lead

Google   •  

Seattle, WA

Industry: Information Services

  •  

8 - 10 years

Posted 295 days ago

This job is no longer available.

As a User Experience (UX) leader, you help define and drive the future of Google design. You identify and set product strategy, envision complex UX ecosystems and inspire teams to push the boundaries of what’s possible. You possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.

In this role, you will apply your passion for brand, craft, and design fidelity to guide research and design processes, mentor talented members of your team, and collaborate with leaders of other UX and Engineering teams to create innovative experiences across all of Google’s products.

Users come first at Google. Nowhere is this more important than on our Advertising & Commerce team: we believe that ads and commercial information can be highly useful to our users if, and only if, that information is relevant to what our users wish to find or do. Advertisers worldwide use AdWords to promote their products; publishers use AdSense to serve relevant ads on their website; and business around the world use our products (like Google Shopping, and Google Wallet) to support their online businesses and bring users into their offline stores. We build and maintain the platforms that have made Google what it is today, and are constantly innovating to deliver the most effective advertising and commerce opportunities of tomorrow.

Responsibilities

  • Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys.
  • Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Understand and incorporate complex technical and business requirements into research.
  • Advocate research findings to diverse audiences through written reports and oral presentations.
  • Manage a team of User Experience Researchers.

Qualifications

Minimumqualifications:

  • BA/BS degree in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field, or equivalent practical experience.
  • 10 years of work experience in an applied research setting.


Preferredqualifications:

  • 15years of relevant work experience, including experience integrating user research into product designs and design practices.
  • Experience with SQL, Python, SPSS and remote usability testing tools, such as Keynote or UserZoom.
  • Internet, search and advertising experience.
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Excellent working knowledge of statistics and the principles of experiment design.
  • Effective interpersonal, communication, negotiation and collaboration skills.