User Advocate


Baltimore, MD

11 - 15 years

Posted 233 days ago

This job is no longer available.

Reponsible to drive Organizational Change Management activities across the CMS enterprise. Responsible for interacting directly with end-users to provide additional information on the end-user perspective. Ensures the voice of the end-user is represented in all efforts aimed at continual service delivery improvement and will manage the development of end-user communications, outreach and training modules.


10 years of project management experience, supporting and driving continuous improvement.  3 years experience with corporate communications and Organizational Change Management.

Bachelor's Degree or minimum 7 years of experience in lieu of degree

CSRA is an Equal Opportunity Employer and all Qualified Applicants will receive consideration for employment without regard to Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status or any other Characteristic Protected by Law.