Unit Manager Contract Administration Operations

Health Care Service Corporation   •  

Richardson, TX

Industry: Accounting, Finance & Insurance

  •  

5 - 7 years

Posted 22 days ago

ASIC FUNCTION:

This position is responsible for managing the unit responsible for the production of customer-specific documents for new/existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements. Manages the performance, overall quality and resource allocation to support all product lines, including key sales support components of benefit selection through booklet delivery. Oversee the creation and maintenance of standard and custom booklets.

JOB REQUIREMENTS:

*Bachelor and 5 years relevant operations experience.

*4 years experience in a position which requires leadership abilities, unit workflow coordination, personnel supervision/management, training, and sound independent decision-making.

*Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements and analytical skills.

*PC proficiency to include Microsoft Word, tracking, and various other software packages.

*Inspirational/Values Based Leadership Experience.

*Project management skills.

*Operations Experience.

*Customer service experience and acumen.

*Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

PREFERRED REQUIREMENTS:

*Experience managing direct reports

*Previous work experience in a benefit and / or benefit coding position

*Knowledge of external adjudication processes and association interfaces with enterprise-wide HCSC systems.

*Knowledge of National Account contract specification and processing systems.

*Knowledge of corporate marketing practices, product lines and Par Plan operations.

*Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements and analytical skills.