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UC Technical Customer Success Manager in Sunnyvale, CA

Mitel Networks Corporation

Sunnyvale, CA 94086 and Plano, TX 75023
4w ago


$80K - $100K*


Account Management


8 - 10 years

Job Description

The Technical Customer Success Manager's (TCSM) primary role is to be a trusted technical advisor for Mitel UC customers. The TCSM ensures customers are wildly successful with all facets of the Mitel UC solution regardless of the customers size, complexity. The TCSM works directly with the customers during all post sales phases of the customers life cycle and during that time build deep professional relationships through the customers organization. The TCSM is a leader in the company, they are trusted with the largest and most complex Mitel accounts. They possess a positive "can do" demeanor and are highly motivated to ensure their customers success.

The TCSM will also be part of a services delivery team that will provide essential technical services to UC customers and internal Mitel organizations.

Success in this role requires the ability to understand a customer's complex business needs and dr

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Valid through: 2020-3-18

About Mitel Networks Corporation

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