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UC Customer Success Manager in Plano, TX

Mitel Networks Corporation

Plano, TX 75023
and 2 other locations
4w ago


$80K - $100K*


Account Management


5 - 7 years

Job Description

The primary goal of UC Customer Success Manager is to retain and increase revenue and overall Net Promoter Score (NPS) by proactively taking ownership and responsibility of our SMB, mid-range accounts segment, managing the customer experience at consistently high levels, and ensuring a superior customer experience. The Customer Success Manager is engaged immediately after the customer has completed their migration onto our platform and is responsible for ensuring the customer is provided with a positive experience throughout the remainder of their life cycle.

Do you enjoy advocating for multiple customers in a fast-paced, cross functional environment? Are you a highly-motivated and strategic individual who is capable of translating a client's business needs into a cutting edge, unified communications solution? If so, the Mitel, Customer Success Manager could be the position for you and you should consider a career at Mitel! This is a superb opportunity to join a highly regard

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Valid through: 2020-3-18

About Mitel Networks Corporation

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