BARTELL MACHINERY SYSTEMS, L.L.C. is a leading provider of highly engineered manufacturing equipment for the Tire Rubber, Oil Gas, and Wire Cable industries with a commitment to innovation and customer satisfaction. Our highly skilled and diverse professionals possess generations of industry knowledge, making Bartell a recognized leader with over 8,000 systems in operation worldwide. Bartell offers full-time opportunities, co-ops and internships. Many of our employees have launched life-long careers and you too can be a part of a global company that works together on some of the worlds largest and unique industrial equipment.
TSS MECHANICAL ENGINEER Reports To: Customer Service Manager
Location/Department: Technical Sales Service Qualifications,
Knowledge, Skill and Experience:
This Support Service Engineer (Mechanical) position is for an opening within our Technical Support and Service Team. The candidate will be primarily involved with all functions of the MECHANICAL Aspects of equipment startup, training, service, and troubleshooting of Bartell Machinery Equipment.
Candidate must adhere to all facility-wide safety standards and practices.
Candidate should have a minimum of 5-8 Years of Experience ina Mechanical Field with Technical Amptitude; OR an Associates Degree (2-year degree) in the Engineering Field with 3-5 years of related mechanical work experience; OR a Bachelors Degree with 1-3 years related work experience; OR Masters Degree with one year of related mechanical work experience
Candidate should have a thorough understanding of engineering drawings, hands-on industrial machinery, excellent communication and interpersonal skills
Candidate should have intermediate computers skills including a good working knowledge of Microsoft Word, Excel, and AutoCAD. Essential:
Fluency in English
Ability to oversee equipment startup and oversee the commissioning process for projects on frequent basis
Adhere to programs and activities that are in full compliance with all related Heico Safety Standards. Monitor and maintain accurate records.
Ability to react quickly to customer problems and complaints in a professional and courteous manner (including intense situations)
Ability to travel and work odd hours including frequent foreign and domestic travel
Familiarity with machine alignment and balancing
Manages daily reporting responsibilities as it relates to the position. Preferred/Desirable:
Background in plant engineering or maintenance with experience in machinery troubleshooting
Customer Interaction or Sales Experience
General Machine Shop knowledge
Candidate should have ability to assert themselves in an unbiased manner while maintaining high level of cooperation Responsibilities:
Perform satisfactory equipment start-up at Customer locations.
Provide correct and adequate equipment training to the Customers operators and maintenance personnel.
Provide technical support and service to our Customers.
Assist in the compilation and content of equipment manuals.
Assist Assembly Department as directed. (Bartell location)
Promote the sale of Bartell product and services to our Customers.
Provide Sales and Marketing personnel with technical assistance as required.
Assist in Marketing and RD trials.
Provide feedback to Sales, Marketing and RPG departments.
Assist with Sales and Marketing promotional activities as required.
Conduct maintenance and line audits at Customer locations.
Assist Customers in the selection of spare parts and machine upgrades
*Must have mechanical aptitude with 5-8 years of hands-on practical mechanical experience. Must be willing and able to travel at least 50 percent annually (premium pay allowance). Must be able to read blue prints, have experience with heavy equipment, and industrial machinery. Must work well with others Must be able to obtain a passport. Practical, applied, mechanical experience (heavy industrial machinery a plus).