Treasury Management Delivery and Optimization Manager

First Merchant's Bank

$75K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, business administration, or related field
  • 5-7 years of experience in treasury management or related financial services
  • Experience in project execution, process improvement, or operational leadership
  • Demonstrated experience in leading cross-functional initiatives and managing projects
  • Proven ability to identify inefficiencies and implement practical solutions
  • Strong analytical, communication, and stakeholder management skills
  • Knowledge of Treasury Management products and client workflows preferred.

Responsibilities

  • Drive treasury management initiative delivery and execution across enterprise projects
  • Optimize treasury management processes for efficiency and scalability
  • Collaborate with cross-functional teams to advance initiatives from concept to implementation
  • Communicate progress and risks to treasury management leadership
  • Identify process improvement opportunities and develop innovative solutions
  • Establish standardized procedures for delivering treasury management services
  • Measure success through operational efficiency and project outcomes

Benefits

  • Base Pay PLUS Bonuses
  • Comprehensive medical, dental, and vision insurance
  • 401k retirement plan
  • Health savings and flexible spending accounts
  • Generous vacation and sick leave policy
  • Paid holidays and parental leave
  • Tuition reimbursement and additional benefits
Full Job Description
Treasury Management Delivery and Optimization Manager

As part of this role, you will:

  • Initiative Delivery and Execution
    • Represent treasury management on enterprise and cross-functional initiatives, ensuring priorities, requirements, and impacts are incorporated into project planning and execution.
    • Orchestrate treasury management-specific initiatives, including process enhancements, operational improvements, and implementation of new capabilities that improve client experience and scalability.
    • Align stakeholders across treasury management, product, operations, and technology to advance initiative execution from concept to completion.
    • Communicate initiative progress, risks, and outcomes to treasury management leadership, enabling informed decision-making.
    • Ensure initiatives consider the end-to-end experience for clients and internal partners, including sales, product, onboarding, and servicing teams.
  • Optimization and Continuous Improvement
    • Identify opportunities to optimize treasury management processes, workflows, and service delivery, enhancing efficiency and scalability as the business grows.
    • Champion solutions to operational challenges by acting as a problem-solving resource for treasury management sales and product teams and coordinating the right partners to resolve issues.
    • Drive the design and implementation of practical solutions that reduce friction, improve consistency, and enhance operational effectiveness.
    • Align cross-functional stakeholders to implement improvements that simplify processes and reduce administrative burden.
    • Establish and maintain standardized processes, documentation, and best practices to support consistent, scalable delivery of treasury management services.
    • Monitor implemented improvements and refine solutions based on feedback, performance data, and evolving business needs.
    • Lead the conversion of continuous improvement opportunities into defined initiatives that are scoped, coordinated, and executed.
  • Cross-Functional Collaboration and Stakeholder Management
    • Build strong relationships across treasury management, operations, technology, product, and other internal teams to drive alignment and ensure successful delivery of initiatives.
    • Advise stakeholders on treasury management process and workflow improvements, providing guidance on prioritization and implementation strategies.
    • Influence decisions and outcomes through clear communication of initiative status, results, and process improvement impact.
  • Success Metrics
    • Deliver enterprise and treasury-led initiatives on time, aligned with business objectives, and achieving intended impact.
    • Improve operational efficiency through streamlined processes, automation, and reduction of manual work.
    • Enable treasury management sales and product teams by reducing administrative burden and resolving operational challenges quickly.
    • Implement process improvements that increase scalability, enabling Treasury Management to support growth without proportional increases in operational complexity.
    • Drive strong cross-functional collaboration, resulting in better coordination and more efficient delivery of treasury management services.
    • Identify and deliver meaningful quick win improvements that reduce friction and enhance operational effectiveness.


To be successful in this position, we require the following:

  • Bachelor's degree in finance, business administration, or related field
  • Minimum of 5-7 years of experience in treasury management, commercial banking, or financial services with increasing responsibility in project execution, process improvement, or operational leadership.
  • Some travel required.


The following would be a plus:

  • Demonstrated experience leading cross-functional initiatives and managing complex projects with multiple stakeholders.
  • Proven ability to identify inefficiencies, develop practical solutions, and implement process improvements that enhance scalability and operational effectiveness.
  • Experience with technology and automation solutions that improve workflow efficiency and client experience preferred.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into actionable initiatives.
  • Exceptional communication, influence, and stakeholder management skills across multiple teams and levels of the organization.
  • Ability to act independently and make sound decisions in complex or ambiguous situations.
  • Detail-oriented, highly organized, and capable of managing multiple priorities simultaneously.
  • Demonstrated ability to foster collaboration, drive accountability, and achieve results in a fast-paced, dynamic environment.
  • Strong understanding of Treasury Management products, operations, and client workflows preferred.


First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

Similar Jobs

More Jobs at First Merchant's Bank

More Finance & Insurance Jobs

Find similar Treasury Management Delivery and Optimization Manager jobs: