5 - 7 years
Posted 245 days ago
Job ID 77842 Date posted 02/28/2018 Full / Part Time: Full-Time
Location: Springfield, Massachusetts
Directly reports to the Director of Surgical Practice. In addition, works in close collaboration with the Trauma Medical Director (TMD) and Chief Trauma, Acute Care Surgery & Critical Care.
The Trauma Program Manager (TPM) is responsible for the organization of services and systems necessary for a multidisciplinary approach to providing care to the injured patient. Promotes optimal patient care through a variety of collaborative division activities, to include: clinical, consultant, performance improvement, professional, public education, and research.
The TPM’s responsibilities are based on the needs of the patients and their families, the health care system, the community and region at large. Works in unison with the performance improvement RN who collaborates with the trauma team to facilitate improved care of the trauma patient. Manages trauma program, administrative and practice staff.
In collaboration with Performance Improvement RN partner, evaluate problems and issues responsible for suboptimal care of the trauma patient in identified departments; (Pre-hospital setting, Emergency Department, Trauma Room, Trauma Team, ICU, Operating Room, Intermediate Care Unit, Nursing Floor, Rehabilitation, Trauma Orthopedics, Surgical Unit, Other subspecialties of the trauma system). Interact with patients, families, primary nurses, trauma residents, trauma attending, therapists, and social workers in coordination of trauma patients on inpatient and outpatient office. Provide outpatient trauma phone triage for trauma patients.
Participate in ICU and patient care rounds gather information for PI process and provide information to trauma registry. Take leadership role at multi-disciplinary rounds to ensure that patient care is appropriate. Act as trauma resource and liaison for personnel in the health system including agencies and institutions. Assess the initial management of trauma patients to assure compliance with clinical practice guideline.
Collaborate with the hospital Performance Improvement liaison (aforementioned position partner) to assure quality patient care and maintenance of trauma registry. Participate in the development of clinical guidelines and protocols for the treatment of the trauma patient.
Coordinate activities related to regulatory agencies related and the Trauma Service (i.e. JCAHO, ACS, DPH, OEMS). Collaborate with the TMD to assure maintenance of Trauma Center verification. Organize trauma services and systems necessary to meet criteria for ACS and JCAHO.
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