Training Content Developer

National Life Group   •  

Dallas, TX

Industry: Finance & Insurance

  •  

5 - 7 years

Posted 67 days ago

This job is no longer available.

Summary

Responsible for the development, execution, and oversight of a full suite of training programs for new and current employees.

Key Responsibilities

  • Independently designs, develops, and delivers learning programs using appropriate technology.
  • Assesses organizational knowledge gaps and develops learning programs in response to assessment.
  • Provides employee performance feedback to managers regarding employee progress in learning programs.
  • Develops evaluation tools to assess success of developed learning programs; conducts evaluations of learning programs; makes revisions to learning programs based on evaluation feedback.
  • Manages all daily activities and schedules for new hires throughout the training program.
  • Creates videos and presentations via various methods including gamification.
  • Maintains a library of learning programs.
  • Collaborates with company "subject matter experts" to ensure training material content integrity, accuracy, consistency and mirroring with other training programs, both internal and external.
  • Works with coordinators to coordinate training meetings and events.
  • Stays current on learning trends, methodologies, and measurement processes to ensure learning program effectiveness.
  • May lead a team of Training Specialists.
  • Tracks and reports on training metrics, including trainer schedules and hours.
  • Provides cross training for peers and other instructors for in-house training programs and provides feedback on the effectiveness of the instructor.
  • Possesses excellent presentation and classroom management skills and applies adult learning principles to maintain participant's interest and achieve learning objectives.
  • Exhibits excellent interpersonal skills to be able to relate to different levels of the organization and work effectively with vendors, act as a liaison between the business and IT.
  • Job Requirements
  • Bachelor's degree required or 5 years of specific job related experience may be substituted
  • 5+ years' experience within Financial Services Industry – preferably Annuity or Life Insurance
  • Certification in Training through Associations for Talent Development (ATD) or equivalent provider
  • Experience in technical and user acceptance testing, along with internal business metrics and audit reporting
  • Advanced knowledge of MS Office products, primarily PowerPoint and MS Excel
  • Strong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of management
  • Must possess the analytical skills to utilize instructional design techniques to create meaningful and effective training programs
  • Aptitude to learn new processes quickly and the ability to present content in a simplified manner
  • Must possess excellent technical product operational, systems, and application knowledge
  • Demonstrates excellent written and oral communication to write and deliver training programs, and develop action plans
  • Possesses organizational skills to multi-task, meeting deadlines and be able to work independently
  • Firm understanding of adult learning concepts
  • Performs other duties as assigned
  • Must be able to pass a background check