AutoZone

Territory Sales Manager

AutoZone$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of outside sales experience, preferably in the automotive industry
  • Proven leadership experience, managing teams directly or indirectly
  • Excellent communication, negotiation, and organizational capabilities
  • Willingness to travel 50% or more, including overnight trips
  • Knowledge of sales metrics, customer development plans, and profitability analysis
  • Demonstrated integrity and a strong drive for success

Responsibilities

  • Build trust and loyalty with commercial customers
  • Regularly visit accounts to ensure service quality
  • Transform customer complaints into compliments
  • Drive sales growth and profitability in the territory
  • Motivate Commercial Managers and Mobile Sales Reps to hit targets
  • Analyze market data and create action plans for accounts
  • Identify new business opportunities through outreach
  • Collaborate with operations for seamless order fulfillment
  • Monitor store performance and suggest improvements
  • Lead and coach teams to consistently deliver outstanding customer service
  • Ensure adherence to safety protocols and company policies
  • Analyze sales reports and implement changes as needed

Benefits

  • Opportunity to oversee multiple territories and drive significant business results
  • Professional development through coaching and leading sales teams
  • Dynamic work environment with a focus on customer satisfaction
  • Collaboration with various teams to enhance operational excellence
  • Impact on customer loyalty and business growth through effective relationship management
Full Job Description
JOB DESCRIPTION

As a Territory Sales Manager, you’ll oversee the commercial performance of multiple stores, lead and motivate sales teams, and ensure that every commercial customer receives WOW! Customer Service. This TSM will cover the Santa Rosa, San Rafael and El Cerrito areas. You’ll develop market strategies, manage key accounts, and partner with operations to drive profitability and customer satisfaction. This role requires strong leadership, sales acumen, and a commitment to excellence.


JOB RESPONSIBILITIES
Customer Relationship Management
  • Build loyalty and trust with current and prospective commercial customers
  • Visit accounts regularly to ensure service quality and timely deliveries
  • Address customer concerns and turn complaints into compliments
Sales Leadership & Strategy
  • Drive sales growth and profitability across the territory
  • Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets
  • Develop market analysis and action plans for commercial accounts
  • Identify new business opportunities through face-to-face and phone outreach
Operational Excellence
  • Partner with Operations to ensure smooth customer experience from order to fulfillment
  • Ensure stocking programs are maintained weekly per policy
  • Monitor store performance and provide feedback to improve service and productivity
Team Management & Safety
  • Lead and coach Commercial AutoZoners to deliver WOW! Customer Service
  • Ensure compliance with company policies, loss prevention, and safe driving procedures
  • Maintain a safe working environment and enforce PPE usage
  • Properly maintain company vehicle and report maintenance issues
Reporting & Compliance
  • Analyze sales reports and take appropriate action
  • Understand and apply P&L and gross profit principles
  • Follow accident procedures and ensure driver status compliance

JOB QUALIFICATIONS
What We’re Looking For
  • Minimum 3 years of outside sales experience (automotive industry preferred)
  • Experience managing or leading teams (direct or indirect)
  • Strong communication, negotiation, and organizational skills
  • Ability to travel at least 50% of the time, including overnight travel
  • Understanding of sales metrics, customer development plans, and profitability analysis
  • Proven integrity, passion, and drive for success
You’ll Go the Extra Mile If You Have
  • Automotive industry experience or technical product knowledge
  • Familiarity with commercial account management tools or CRM systems
  • Experience developing and executing territory growth strategies
  • Ability to coach and mentor sales teams to peak performance
  • Strong customer service orientation and problem-solving skills

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive will take you!

AutoZone Careers

Join the dynamic team at AutoZone, the leading retailer and distributor of automotive replacement parts and accessories in the U.S. At AutoZone, we are committed to providing not just auto parts, but superior customer service and solutions. There has never been a better time to explore the job opportunities available across our expansive network. Work You’ll Do At AutoZone, you’ll be part of a team that values innovation, leadership, and a commitment to excellence. We offer a variety of job opportunities that allow you to help drive growth within the company and the entire automotive industry. From sales to supply chain management, technology to marketing, there’s a place for your passion and skills. Join our team and contribute to a culture that values diversity, leadership, and professional development. AutoZone is not just about car parts—it’s about elevating your career to new heights in an environment that fosters growth and innovation. Professional Growth and Development AutoZone is dedicated to your professional growth. We provide comprehensive benefits and diversity training that ensure our team members are equipped to lead in the automotive and retail industries. Our leadership programs, internships, and continuous learning paths are designed to enhance your skills and advance your career. Innovate with Us Be part of a company that thrives on innovation and operational excellence. At AutoZone, you’ll work with a team of dedicated professionals who are always pushing the boundaries of what’s possible in the automotive world. Our commitment to innovation is at the core of our operations, ensuring that we stay ahead of industry trends and continue to deliver exceptional value to our customers. Networking and Career Advancement AutoZone provides a platform for networking with industry leaders and peers that can lead to incredible career opportunities. Our internal networking events, mentorship programs, and leadership training are geared towards enhancing your professional skills and helping you build meaningful connections within the industry. Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Whether you’re seeking an entry-level position or a more senior role, AutoZone offers a path that aligns with your career ambitions. Stay Connected Keep up to date with the latest in career opportunities and company news at AutoZone. Subscribe to our job alert emails and stay ahead of the game with insider tips, industry news, and exclusive looks into life at AutoZone. Explore AutoZone Careers Discover the opportunities waiting for you at AutoZone. From part-time jobs to full-time careers, from internships to executive positions, AutoZone is hiring across various departments. Ready to accelerate your career? Apply today and drive your future forward with AutoZone. SEARCH AUTOZONE JOBS Join us at AutoZone, where your career journey is just beginning.
Learn more about AutoZone
Size
62,000 employees
Market Cap
$45.5 billion
Industry
Net Income
$1.8 billion
Founded
1979
5 Year Trend
+8.3%
Revenue
$13.3 billion
NASDAQ

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