The Telehealth Program Manager works with the CIO, UHS leadership, Physicians, Clinical Care Providers, Physician Practice Management, Hospital Management, and Population Health Management to proactively lead and implement the development and growth of a comprehensive Telehealth program.
The Telehealth Program Manager will support the development of the program across the UHS enterprise.
COMMUNICATION SKILLS: This position relies very heavily on having strong interpersonal, critical written, skills required. The role requires timely, effective remote communication as well.
- COMPUTER SKILLS: Excellent computer skills particularly related to Microsoft applications including PowerPoint, Excel, Word, and Outlook. Comfort with exploring documentation in unfamiliar Electronic Medical Records, Financial Systems, and Scheduling Systems.
- EDUCATION: Bachelor's degree in a Clinical area, Engineering or Business, Masters preferred. Expertise in project management, quality improvement, practice management or facilitation preferred.
- EXPERIENCE: Five (5) years' experience in healthcare operations or relevant support services The candidate should be able to understand and communicate the connection between telehealth and regulatory requirements that incentivize alternative visit types like PCMH recognition, DSRIP, and value-based payment strategies.