About the Career: In this role, you will oversee and lead the planning, development and deployment and management of telecommunication technical solutions. You will collaborate and work with other technical teams, providing subject matter expertise and insights. You will ensure that service level agreements are being met and solutions delivered supporting Wellmark business strategies. In this role, you will be integral to the success of our migration to the cloud. Responsibilities will be primarily developing and implementing solutions supporting application migration to cloud, however on premises support will also be required.
Our Ideal Candidate: You feel effective when you can be proactive and both lead and participate in the development of technology solutions. You are energized at the opportunity to not only work with members of your team, but also with numerous other technology teams to ensure a successful project completion. Some people may have told you that the secret behind your success is the creativity and collaboration and ability to present your solutions
Why Wellmark Technology? At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.
Wellmark has been named one of the best employers in the U.S. by Forbes Magazine, ranking #3 out of the top 500 midsize employers in the nation and 1st among midsize insurance companies!
Minimum Qualifications Required (all must be met to be considered)
Hiring Specifications Preferred
a. Ensure service delivery of enterprise communications platforms and technical services.
b. Assist with and develop architectural designs for solutions to optimize security, reuse, integration, performance, and availability and ensure solutions developed adhere and aligns to the delivered architecture.
c. Ensure service level agreements are appropriate and being met and solutions remains current with industry best practices, technologies and with Wellmark's standards. Ensure monitoring of communications systems and services to identify and solve data communication and user performance issues.
d. Consult and influence technology teams regarding solutions. Collaborate with leadership as requested to design and implement effective technology solutions, while using innovative business and technology processes to identify and implement improvement initiatives.
e. Will oversee and lead planning, developing and implementing technical solutions. When appropriate, collaborate and work with other technical teams in to better provide subject matter expertise and insights.
f. Develop technical standards and roadmaps that enable the transition of Wellmark's systems from current state to future requirements. Will collaborate with technology teams to provide insight/direction regarding process improvements.
g. Oversee, review and provide technical guidance on the design efforts of Wellmark's supported solutions including but not limited to the evaluation of vendors during the selection process, integrating with new vendors, design, implementation and administration.
h. Will provide training and mentorship of others regarding design, implementation, management and support of technology solutions.
i. Build strong relationships and business acumen with the business to ensure engineers and administrators are aligned with business needs. Provide exceptional customer service and solutions.
j. Develops and applies industry best practice technology, design and methodology approaches to design system architecture. Researches and recommends new emerging technologies, techniques and tools that will add value to the organization.
k. Make recommendations regarding the enhancements of the overall security posture of technology platforms and services.
l. Provide support and troubleshooting of infrastructure and communications services through effective engagement of other technology resources and vendors on a 24x7 basis, as required.
m. Other duties as assigned.