Telecom Engineer

NTT DATA Services  •  Baltimore, MD

Less than 5 years experience  •  Healthcare IT

Posted on 10/04/17 by Deborah Bibbee
NTT DATA Services
Baltimore, MD
Less than 5 years experience
Healthcare IT
Posted on 10/04/17 Deborah Bibbee

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

For more than 25 years, NTT DATA Services (formerly Dell Services) and SAP have collaborated to deliver hundreds of solutions for our clients across many industries to achieve better, faster and more sustainable business results with high performing, end-to-end and standards-based solutions. From strategic planning and implementation, to application management, outsourcing and the cloud, our global team of SAP professionals keep our client businesses running smoothly with proven methodology and innovative solutions for SAP transformation, modernization and management. 


NTT DATA Services currently seeks a Telecom Engineering Advisor to join our team in Baltimore, Maryland.


Role Responsibilities

-Designs, plans, and leads implementations of telecommunication voice systems.

-Supports a fast paced, ticket critical environment.

-1-2 yrs experience with Programming, support and maintenance for the following platforms

Required Skills

 -HiPath 4 System Administration and programing

 -OpenScape Contact Center (OSCC)

 -OpenScape Voice (OSV) Basics and Voice Deployment, Enterprise Xpressions Voice Mail, XMU Interallia, Other PBX and telephony platform programming experience considered but must be willing to attend training (virtual and lab in Texas).

 -Cisco Unified Call Manager supportexperience is a plus. -Participation in an on call rotation is required.

-Reliable transportation is a must

 -The ability to travel to Washington, DC as needed to service the customer, travel is 20-25 percent as needed.



- Typing 40+ wpm 

- Remedy Ticketing system (not required but a plus) 

- Must have reliable transportation

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

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