Technology Strategy and Operations Sr. Manager

JC Penney   •  

Plano, TX

Not Specified years

Posted 260 days ago

This job is no longer available.

JCPenney, one of the nation's largest apparel and home furnishings retailers, combines an expansive footprint of more than 850 stores across the United States and Puerto Rico with a powerful e-commerce site,, to connect shoppers how, when and where they prefer to shop. At every customer touchpoint, she will get her Penney’s worth of a broad assortment of products from an extensive portfolio of private, exclusive and national brands. Powering this shopping experience is the customer service and warrior spirit of over 100,000 associates across the globe, all driving toward the Company’s three strategic priorities of strengthening private brands, becoming a world-class Omnichannelretailer and increasing revenue per customer. We're looking for motivated, talented individuals who can emerge as Warriors in our organization.


Technology Strategy and Operations Senior Manager




DigitalAsset Management System

  • Manages Digital Asset sr. specialist and contractors as needed
  • Partners with procurement on multiple vendor contracts associated with asset
  • management software and hardware (Levels Beyond, Spectra,, etc.)
  • Manages vendor relationships
  • Designs and refines workflows associated with asset delivery for communications
  • platforms such as Learn and Breakroom TV
  • Acts as System administrator and provides troubleshooting for video encoding and asset
  • management technical issues


Audio Visual Event Operations

  • Manages three AV associates – sr. specialist and two specialists
  • Sets corporate standards and manages Home Office AV infrastructure
  • Manages vendor relationships for AV installation contractors


Global Video Conferencing

  • Sets corporate direction and policies related to VC network and systems
  • Partners with procurement on multiple vendor contracts associated with video
  • conferencing
  • Manages vendor relationships


R&D/Strategic Workflow Analysis

  • Primary liaison with IT, develops relationships with IT departments to facilitate
  • Broadcast and Media Production/Communications initiatives
  • Manages R&D for Broadcast & Media Production/Communications
  • Provides technical consultation for projects managed by satellite manager and chief
  • television engineer


 Departmental Leadership and Duties


  • Drives evaluation and recommendation for continuous technical improvement
  • Measures results based on resource optimization and team development
  • Provides counsel to enterprise leaders regarding innovation and enhanced performance