We are seeking a highly motivated, experienced and enthusiastic Platform Owner (PO) to guide the development of our new Customer Experience Platform. The PO is responsible for developing and maintaining vision for the platform and is responsible for collaborating and communicating that vision to the scrum team for execution. The PO works with the Customer Experience discipline, architects, product marketing and development teams to ensure that business, quality and functional goals are met with each product release. The PO is a key decision maker on priorities and works to ensure that all stakeholders are aligned at each stage of the development lifecycle. The PO understands both the engineering and business side of product releases and is ultimately responsible for ensuring the end user’s needs are manifested within the feature releases.
You’ll be leading project teams to pave the future of enterprise technology by:
Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency.
Collaborate with stakeholders during the visioning and concept development of a product.
Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for platform(s).
Assess value, develop cases, and prioritize features and stories to ensure work focuses on those with maximum value that are aligned with platform strategy.
Act as an ambassador for the platform internally and externally, and as the primary contact for queries related to the product.
Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
Work with development teams to ensure that they understand the vision for the product and are designing best in class features for our end users and partners.
EOE, M/F/Disable, Vet
#LI-AS2 - LI tag
Bachelor’s Degree, or in-lieu of a degree, a minimum of 4 years of working experience in Business, Marketing or Software Development, Computer Science or experience managing customer-facing software applications.
Minimum 5 or more years of experience in software development, technical product development, or platform development role.
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Previous agile software development experience, preferably as a Product Owner.
Strong written and verbal communication.
Ability to influence and motivate others without direct authority.
Critical thinker who understands and possesses customer empathy.
Strong business acumen and detail orientation.
Excited about the future of technology.