Technology Business Consultant

Bank of America Corporation   •  

Charlotte, NC

Industry: Accounting, Finance & Insurance


8 - 10 years

Posted 33 days ago

Candidates must have strong communication skills that allows regular collaboration with the business, as well as specialists from related fields, including databasedevelopers, UI developers, and testers. Candidates must have outstanding analytical and problem solving skills and good grasp of the business concepts and business rules. Will manage operational aspects of production and development servers as well as back office systems. Drive strategy for planning, preparation and monitoring of systems.

Required Skills

• Create the vision and strategy for DevOps within the One Team Connections and Global Referrals technology teams. This encompasses infrastructurearchitecture, automation, configuration management, 24/7 monitoring, security and internal documentation.
• Responsible for the development, documentation and roll-out of DevOps & security processes and procedures across the Verity organization.
• Oversee delivery of commitments and DevOps support and service level agreements to internal bank teams and organizations.
• Actively participate in the Scrum process (standups, sprint planning, grooming, etc).
• Provide professional evaluations and suggestions on new technologies for infrastructure management and security as required and applicable. This includes advising on operational system integrations across the enterprise.
• Responsible for interfacing with external suppliers/partners for security assessments, certifications, etc, and for engaging internal staff cross-departmentally to support these.
• Manage monitoring and the integrity of production, pre-production, and back office technical infrastructure & services.
• Regularly partner and consult with other leaders across the business on new or modified technology processes that impact the customer experience.
• Provide technical guidance, direction, coaching and mentoring to team members as required
• Set priorities & performance expectations to meet the bank’s infrastructure and product goals.
• Stay up-to-date on industry trends and best practices as tied to all areas of DevOps oversight and security.
• Contribute to the team deliverables as needed (e.g. troubleshooting, scripting,
• Support and promote the bank’s solution values through positive interactions with both internal and external stakeholders on a regular basis.
• Proficient in how to deploy to and debug environments (Dev, Test, Prod).
• Responsible for the design, build and deployment of effective User Interfaces solutions
• Experience with Relational Databases, Stored Procedures, and general ETL concepts
• Ability to perform research and interviews to elaborate on business requirements and then translate into specifications for technical deliverables
• Analyze, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs
• Strong communication skills, including prioritizing, problem solving and interpersonal relationship building.
• Proven time management and organization skills (must be able to prioritize workload and meet deadlines)
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements and technical specifications
• Working knowledge of agile methodology and frameworks
• Working knowledge aboutagiletechniques like: Features, User Stories, Continuous Integration, Kanban, Automated Testing, Continuous Testing, Backlog Tracking, Burn down Metrics, Velocity, etc.

Desired Skills

• BS or degree in related field or equivalent experience.
• 5+ years in a leadership role, with successful results.
• 8+ years in DevOps or a similar role.
• 3+ years managing larger-scale, distributed application infrastructure.
• Ability to define technical processes and drive improvements to existing processes
• Strong knowledge of redundant/fault-tolerant deployment architectures.
• High proficiency in setting up and maintaining robust monitoring, alerting and configuration management systems.
• Fluency in use of scripting languages(i.e. perl, python, bash, etc) to develop tools & automation.
• Experience with majority of the following or similar technologies: MS SQL Server, SSIS, SSRS, Oracle, DataStage, AutoSys, Appian, Spring, Hbernate, JBOSSS, Websphere, Cloud Technologies, etc…
• Proven ability to partner with internal stakeholders and deliver on internal and external customer obligations.
• Strong troubleshooting/analytical skills.
• High level of curiosity and critical thinking.
• Familiarity with current security best practices.
• Ability to remain calm & lead during high-impact incidents (& prior experience doing so).
• Strong written and verbal communication skills.
• Self-motivated, ability to be effective with minimal direction.
• Ability to collaborate effectively with a broad range of personality types.
• Ability to adapt to changing requirements, business processes, etc.