At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
The IT asset manager will be responsible for the day-to-day management of the core technology asset management process(es), budgeting and other relevant management functions required to hold all Technology and business stakeholders accountable for optimizing the cost, risk and value of digital technology assets throughout their life cycle.
How you will make an impact:
- Assist the CIO and Technology leaders (including Audit Committee(s) and Finance) in developing effective Technology Asset Management (TAM) strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
- Supervise the organization's response to software vendor license compliance audits or license validation requests, in consultation with the relevant vendor and procurement managers, software asset manager and other appointed delegates.
- Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to digital technology asset life cycles and related processes.
- Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
- Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
- Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles including the interpretation of software license agreements and identifying rules, obligations, and product metrics to ensure compliance and usage
- Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
- Ensure that TAM-related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
What we look for:
- 10+ years’ experience that includes a senior management role with responsibilities such as engagement with procurement, business stakeholders and frontline operational technology staff.
- Experience working with technology asset management professionals to deliver TAM capability and improved business outcomes.
- Experience with technology contracts and their likely cost implications through the technology asset life cycle.
- Engagement with procurement, legal, tax and accountancy advisors for additional information.
- Asset life cycle management (whether digital technology, information, financial or physical assets) best practices and governance.
- Digital technology asset life cycle management processes and supporting tools and services.
- Policy and process development and implementation.
- Review of technology contracts and their (likely) cost implications through the technology asset life cycle.
- Strategic thinking — an understanding of strategic business objectives and the ability to develop a vision and strategy for TAM and execute it effectively, in order to drive results toward those objectives.
- Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated.
- Management of both technology and business stakeholders.
- Strategic relationship management — including working with software vendors during license compliance audits.
- Effective leadership and an ability to drive change as TAM develops and matures to meet organizational and technology challenges.
- Ability to clearly present written information and findings and subsequent remediation plans to all levels of management, in and outside of technology.