The primary purpose of this position is to produce technical documentation such as business continuity plans and procedures.
Advanced writing skills; ability to write clear and concise technical standard operating procedures, work instructions and knowledge articles.
Ability to gather, analyze and organize information.
The position is also responsible for creating, reviewing, and editing documentation. 60% Documentation Creation/Revision and Review.
20% Coordination and planning ? This position is responsible for coordinating and planning the creation or revision of documentation.
15% Content maintenance-This position develops strategies and processes for monitoring and cataloging.
5% Documentation Standards ? They are responsible for designing standards and style. They must use the principles of information design, usability, and plain language to support an employee-focused design approach.