Technical Writer

  •  

Miramar, FL

Industry: Software

  •  

Less than 5 years

Posted 393 days ago

Responsibilities

  • Analyzes functional specs, interviews SMEs, and works with demo or prototypes to understand product functionality
  • Individually develops and updates technical documentation/content adhering to format, content and style guidelines
  • Builds and manages information deliverables
  • Determine and apply appropriate levels of editorial treatment to project materials
  • Accept editorial input from management and peers, and incorporate such edits
  • Review documentation produced by other team members
  • The Technical Writer is responsible for planning, creating, and producing of written documentation for systems, products, softwares, services, and technologies
  • Maintain internal technical reference documentation, including configuration guides, data library, technical release notes, context-sensitive help mappings, process and procedure guides, and system requirements
  • Create and maintain documentation templates, style guide, and source code
  • Manage multiple projects concurrently and meet all documentation deliverable deadlines
  • Research and evaluate new documentation tools and methods
  • The Technical Writer must work closely with end users, subject matter experts, developers, other stakeholders to gather information needed for documentation
  • Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
  • Select photographs, drawings, sketches, diagrams, and charts to illustrate material
  • Other tasks and responsibilities, as assigned by supervisor

Qualifications

  • Proven technical writing and editing skills
  • Superior command of the English language including rules and usage
  • Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop content and training materials
  • Superb interpersonal communication skills, particularly where technical information must be conveyed in a clear and convincing way
  • Ability to maintain discretion and confidentiality
  • Ability to collaborate within a team environment with cross functional peers to support deadlines
  • Working knowledge of the Software Development Lifecycle (SDLC), preferably in an Agile development environment
  • Skilled in image capture, cropping, and placement using Snag It or similar tool
  • Self-starter, competent at working independently with minimal supervision
  • Strong investigative/research/interview orientation and skills
  • Highly motivated individual able to grasp complex technologies, tools or knowledge and learn quickly
  • Experience with Microsoft Toolset (Office, Powerpoint, Publisher, Visio)
  • Proven ability to self-edit work effectively as well as to write clear, concise and comprehensive documentation on complex, multi-level technical issues, including storyboard creation and development
  • Excellent organization, strong written/verbal communications and writing styles with an eye for detail
  • Ability to grasp complex software, learn quickly and work within tight deadlines
  • Degree in Journalism, English, Communications, Technical Communications, Computer Science or related field with an emphasis on technical documentation  or equivalent years of relevant experience
  • Minimum of 2 years experience in a technical writing role
  • Demonstrated knowledge of commonly used concepts, practices, and procedures within the field of technical writing