Technical Writer, Manager, Platforms

Salary depends on experience
Posted on 02/23/18
Sunnyvale, CA
Information Services
Salary depends on experience
Posted on 02/23/18

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem. Using your extensive technical and leadership experience, you manage a team of writers, setting direction, giving feedback, collaborating internally and lending specific content expertise.

The InfraDocs Team creates documentation for the Google-designed, built, and deployed Global Computer infrastructure. You will manage a team of writers who develops documentation for this infrastructure. In this role, you interact with engineering and product teams to define deliverables, priorities, and processes. You will help technical writers develop their skills and deliver world-class documentation. You are a strong advocate for the information experience, possess excellent writing abilities, and enjoy developing technical writers and their teams.

Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.

Responsibilities

  • Lead a team of Technical Writers, setting the goals, priorities and vision.
  • Identify documentation needs of Google Cloud Platform proactively.
  • Identify and resolve issues relating to documentation project schedules, resource availability, documentation structure, documentation design and deliverables.
  • Stay aware of trends and new tools and technologies in the technical writing industry.

Qualifications

Minimumqualifications:

  • BA/BS degree or equivalent practical experience
  • Team management experience.
  • Experience with writing for the web and developing software documentation.


Preferredqualifications:

  • 10 years of experience in technical management, technical writing, or related software engineering positions or 5 years of technical writing management experience, with relevant accomplishments.
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
  • Excellent written and oral communication skills, with the ability to build strong relationships and advocate the craft with internal stakeholders.
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