The qualified candidate will provide exceptional technical and consultative skills when working with customers to deploy their Workforce Optimization platform. The ideal candidate will have Contact Center skills - preferably with Avaya Aura - to interface with the difference "surround products" for integration with WFO. The self-directed candidate will make major contributions to the implementation team, and work along-side other team members. The candidate will interface directly with clients and partners outside the company, as well as, other internal project team associates. The associate will be capable of diagnosing, evaluating, and bringing to resolution complex technical issues. Work is performed with minimal direction and reviewed by senior management.
5-8 years of experience and a Bachelor's degree or equivalent experience.
• Experience with Contact Center required
• Excellent verbal and writ
Valid through: 2020-2-18