Technical Support - Trainer - Mining


Milwaukee, WI

Industry: Manufacturing


Less than 5 years

Posted 38 days ago

  by    Ron Levis

Blue Line Talent is looking for a high performing engineering equipment Technical Support / Training professional with experience in automation and electrical systems in support of mining equipment.This is a direct hire opportunity, based out of Milwaukee, WI, supporting themidwest US. Expect travel to ~60% to client sites. Enjoy career mobility with this large global engineering organization.

Position: Technical Support (Engineering Training/Product Support - Automation and Electrical systems) - Midwest USA

The Client:

• A worldwide leader in engineering services

• Comprehensive benefits include competitive base + bonus + 401(k) matching

•Comprehensive healthcare options, flexible work schedules, tuition reimbursement, and much more!

Position Details:

•Provide technical support to distributors and end customers for mining industry products and services

• Answer questions and troubleshoot any related problems about automation and electrical technology based product and services

• Provide detailed technical design and drawings of automation and electrical design per product line

• Program, configure and troubleshoot displays, PLC's and automation components related

• Supervise automation and electrical installations when required

• Support sales projects involving automation and electrical integration

• Develop documentations related to; components identifications, installation and startup procedures

• Provide technical automation and electrical systems training for distributor personnel

• Identify automation equipment per distributors, customers and territories to effectively communicate parts, product and service bulletins

• Support and participate in crushing and screening equipment startup and commissioning activities

•Ensure all required product updates are completed by assigned distributors in a timely manner

•Verify that all delivery & acceptance, commissioning, warranty registration and product warranty processes are completed by distributors

•Verify that all Delivery & Acceptance, Commissioning, Warranty Registration (CWR) and Product

• Communicate with all levels ofcompany, internally and externally with direct sales and service, distributors and customers

• Frequent weekday travel is required, up to 60%, as needed, including mostly regional US, some other domestic and international

Experience Profile:

• BS degree in an Engineeringsubject

•2-4+ years applicable engineering product technical support and/or training experience

• Experience in automation and electrical systems

• Experience reading and interpreting engineering drawings and schematics

• Technical supportexperience in construction or mining industries

• Solid knowledge base in the mining industry

• Solid personal computer skills, including Microsoft Office products

•Excellentverbal and written communications and customer interaction skills

•Strong desire to learn and to teach others

• Must be autonomous, work with minimum supervision

•Self-motivated professional that works equally well in a team / independent project environment

• Ability to travel up to 60%, including mostly regional midwest US with some other US and international, as required

•A stable record of full time direct employment


• Some experienceworking with mining, aggregates, crushing and screening equipment

• Other mining equipment - grinding mills, conveyors, loaders, linings, etc.

• Exposure to mining equipment maintenance, repair, upgrades, and operation.


•Weekday travel will primarily be in the midwest US with some other US and some international

• Company car is provided for regional travel

• Relocation assistance can be available

•Not available for Corp-to-Corp, no third parties please