San Francisco, CA
Industry: Telecommunications & Hardware•
Less than 5 years
Posted 65 days ago
As a Technical Support Engineer at Nexmo, you will provide first-class technical support to our rapidly growing strategic customer base, who are integrating our real-time communication APIs and SDKs.
We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!
What You're Great At
What You're Good At
What You Must Have Experience In
Qualities About You That Might Make our Decision Easier
NEXMO... Who are we?
Founded in 2010, Nexmo is now the Vonage API Platform and remains a fast growing startup, with over 300 people employed across our San Francisco, London, Singapore and Hong Kong locations. Our expertise enables customers to embed communications capabilities into their applications without having to worry about the global fragmentation of networks and complex regulatory requirements. We offer the most advanced cloud communications platform to organisations who need to easily embed scalable and trusted communications-–APIs and SDKs for messaging, voice, chat apps and phone verification–into their applications and business processes. Nexmo enables enterprises to reimagine their digital customer experiences by providing them with the tools they need to easily communicate to their customers in real-time through text messaging, chat, social media and voice.
Industry leaders including Snapchat, Zalora, Uber, Telegram, Lazada, KLM, GrabTaxi, Airbnb, Alibaba and Daimler send millions of messages per month using Nexmo APIs.
Why Nexmo... Our values!
Getting things done, being committed to each other, and working with passion and integrity are the values that matter at Nexmo. We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees. We strive for passion and integrity, both personally and professionally.
We have achieved significant growth by hiring exceptional people. We have big goals, and we want the people who join us to be self-confident, focused on customers and delivery, and structured and committed in their approach. We value those who will help us continue this spirit. If this appeals to you then we encourage you to apply.