What You'll Do
Role & Responsibilities
Who You'll Work With
Collaboration Technology Group ("CTG") is helping Cisco transform how people collaborate globally through solutions targeted at enhancing the user experience and driving collaboration and productivity to unprecedented levels, thus helping drive revenue growth and defining new business models.
We are the Audio/Video operations team for Cisco Cloud Collaboration and in this role, you will gain insight on the detailed functionality of Cisco Voice and Video products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.
Who Are You
? Must be a US citizen
? Minimum 3-5 years’ experience and a combination of designing, deploying, configuring, supporting, trouble shooting, debugging and administering the Voice and Video products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
? Knowledge of Cisco Call Manager and CUBE.
? Knowledge of Protocols – not limited to: VOIP,H.323, SIP, RTP, SRTP
? CCNP Voice required
? Experience working on IOS voice gateways, dial peers, and unified call processing (UCP)
? Basic understanding of Linux
? CCIE Voice/Collaboration preferred