What you'll be doing ...
The Technical Support Engineer works primarily with enterprise customers of Tableau's server and desktop products, proactively assisting them with post-sales installation, configuration and set up tasks, or customers of Tableau's Desktop products, proactively assisting them with post-sales installation, data connectivity, performance and analysis of data. Responsibilities include taking a proactive leadership role working with the Support team to triage and resolve highly complex, technical, and application-related issues which impact product performance in customer-specific environments, or issues that directly hamper a broader customer adoption of Tableau products. In addition to working with customers, theTechnical Support Engineer will routinely partner with our Development, Sustaining Engineering and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product
Valid through: 2020-3-18