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Technical Support Engineer at Neo4j in Boston, MA



$80K — $100K *


Technical Support


5 - 7 years

Job Description

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships between people, processes, locations and systems. We created, drive and are at the forefront of innovation in the Graph Database category; and we're disrupting how organizations leverage their data to innovate and stay competitive.

Role Description

We are looking for an exceptional, driven, hands-on, and customer-obsessed technical support engineer to form the foundation of our Database as a Service (DBaaS) Support team. This role will work directly with customers, as well as with internal organizations such as cloud operations, product management, and development teams, exercising diverse skills needed to delight customers. The DBaaS Support team's primary responsibility is to diagnose, debug and resolve customer-reported issues related to Neo4j's DBaaS product. This is a new and e

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Valid through: 8/17/2020

About Neo4j

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