Technical Support Engineer I

Less than 5 years experience  • 

Salary depends on experience
Posted on 03/20/18
Chaska, MN
Less than 5 years experience
Salary depends on experience
Posted on 03/20/18

Job ID: BEC009201

About Us

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples’ lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.



Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that add value to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.
If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity.


Beckman Coulter is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


Description

This Technical Support Engineer II position will assist with the service, development and implementation of our new immunoassay platform.



Develop early expertise on new platform development instruments by installing, repairing and performing preventive maintenance on internal manufacturing prototype population.  Support instruments used for assay verification and prioritize service tasks appropriately.  Build hardware and software knowledge of development system to mentor others as project progresses.  Develop technical service procedures.  Collaborate with cross functional new platform team members to ensure robust and serviceable design.  Trend, analyze and interpret instrument data.  Participate on project team responsible for improving instrument reliability by recommending changes.  Ensure accuracy/traceability of all records to comply with GMP, ISO, FDA and company policies regarding compliance.  Work with team members to develop team goals and plans, resolve problems and achieve goals while showing respect for all team members.




Qualifications

3+ years related instrument experience preferably in the medical diagnostic field or 6+ years related electro-mechanicalexperience.  Associate’s or Bachelor’s degree in electronics, bio-medical engineering, chemistry, medical technology, or equivalent work experience.  Excellent troubleshooting skills and hands on service repair experience.  Ability to diagnose problems with complex hardware modules.  Familiar with DBS problem solving tools and daily management expectations.  Understands complex technical documentation and effectively communicates with internal team members.  Ability to travel as required, 25% or less.

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